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Jill Thurston
Jill Thurston | Page 30
Service Manager
Subaru of Gwinnett
2950 Satellite Boulevard
Duluth, GA 30096
519 Reviews
Jill is one of our Assistant Service Managers at Subaru of Gwinnett. She has been in the automotive industry for 12 years; 11 of those years at Subaru of Gwinnett. Jill first joined Subaru of Gwinnett in 2003 as a receptionist. She took a leap of faith when she accepted a service advisor position at Subaru of Gwinnett nine years ago and has been helping Subaru customers maintain their beloved Subaru vehicles ever since. Jill has been recognized as a top service advisor in her field by Subaru of America and consistently maintains the highest of customer satisfaction ratings. Jill is a portrait artist and mother to one very vocal Maine Coon cat, Piper, her beautiful African Grey, Oliver and her sweet Peach face, Lovebird Pippin.
Read more519 Reviews
Write a ReviewDealership Experience
20 yrs, 11 mos
Employee Video
519 Reviews of Jill Thurston
February 27, 2020
I need a minor paint job done, and the service people are very nice and considerate. They also did a superb paint job on my car. A very satisfyong experience. very nice and considerate. They also did a superb paint job on my car. A very satisfyong experience. More
by clarefangzhao
Verified CustomerOther Employees Tagged: Jeff Bowman
Helpful 
February 25, 2020
Awesome experience. Dealer was very busy but got my vehicle in and out so fast. Made me aware of an issue but no pressure to repair as it was not impacting safety wise. vehicle in and out so fast. Made me aware of an issue but no pressure to repair as it was not impacting safety wise. More
by Pete Pellack
Other Employees Tagged: Jennifer Kessler, Lance Willhite , Diana Vona, Charles Williams, Shaun Felt
February 12, 2020
Shaun Feltnter is always on top of it! Thanks again for great service. I will be sure to keep visiting and keeping my forester serviced at Gwinnett great service. I will be sure to keep visiting and keeping my forester serviced at Gwinnett More
by BRITT2103
Other Employees Tagged: Jennifer Kessler, Lance Willhite, Kody Traylor , William Garcia, Herb Hoffman, Neal O'Leary, Elizabeth Puckett, Mike Quigley, Don Wrobel
February 12, 2020
The people at Subaru of Gwinnett were excellent yesterday, they had me in and out in no time! The waiting area was nice, and they made sure everything was taken care of for me! yesterday, they had me in and out in no time! The waiting area was nice, and they made sure everything was taken care of for me! More
by TRENTABBEY1
Other Employees Tagged: William Garcia
February 07, 2020
Issa Kone(Service Advisor), Kyle Formella(Service Advisor). These service advisors are doing their excellent services all the time. All service advisors are very kind with best knowledge. Advisor). These service advisors are doing their excellent services all the time. All service advisors are very kind with best knowledge. More
by HAPPYHOPE1004
Other Employees Tagged: Jeff Bowman , Kyle Formella, William Garcia, Herb Hoffman, Issa Kone(Service Advisor), Kyle Formella(Service Advisor)
January 31, 2020
The customer always comes first here. They make sure you are safe at the best possible price! I recommend this dealership to anyone who wants world class service with a smile. are safe at the best possible price! I recommend this dealership to anyone who wants world class service with a smile. More
by JOYCE.LEIGH33
Other Employees Tagged: William Garcia, Diana Vona
January 30, 2020
The service personnel - Jill and Issa - are the reason I keep coming back to this location for my service, more than 20 miles from my home. They are fantastic. keep coming back to this location for my service, more than 20 miles from my home. They are fantastic. More
by KATHY.CHRISTIANSON
Other Employees Tagged: Issa. He’s fantastic.
January 30, 2020
This dealership is top notch! Our salesman, Robert Hynson was knowledgeable, friendly, and attentive to our needs. Charles in finance made the process almost fun! was knowledgeable, friendly, and attentive to our needs. Charles in finance made the process almost fun! More
by mharperrnc
Other Employees Tagged: Robert Hynson , Charles Williams
January 28, 2020
Took my car there for recall work. They put someone else’s wheel and tire on. Took three weeks to make it right. Issa Cone, Jill Thurston, and Will Garcia didn’t do a satisfactory job of staying in c else’s wheel and tire on. Took three weeks to make it right. Issa Cone, Jill Thurston, and Will Garcia didn’t do a satisfactory job of staying in contact with us during the process. They are way too busy to be considered doing any kind of quality service. Somehow they managed to drive our car around enough during the three weeks it was in their possession to use an entire tank of gas and put over 330 miles on it. More
by JFBROTBECK
Other Employees Tagged: William Garcia, Issa Cone
January 28, 2020
Consistently excellent service I've was not a fan of dealer service, but SOG has consistently provided excellent service and a fair price. Friendly staff, great quality, no excuses I've was not a fan of dealer service, but SOG has consistently provided excellent service and a fair price. Friendly staff, great quality, no excuses. Not necessarily a discount vendor, but the high quality and genuine concern for the customer make this a great value. It's nice to know my mechanic puts my best interest first. They've earned my trust. More
by Phil
Other Employees Tagged: Kyle Formella, Josh, Issa Kone
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