"Best experience ever wonderful people will recommend them..."
Best experience ever wonderful people will recommend them to everyone i know that shopping for a car they are the best by far Great Experience 👍
"Best Ford dealer in Colorado, great customer service..."
Best Ford dealer in Colorado, great customer service without hassle and harassment like other dealerships. Jim Albrecht is the man he took the time to sit down with me and go over every option and feature for my dream F-250. I would highly recommend you give Phil Long a shot for your next vehicles.
"This was our first time buying a car at this particular..."
This was our first time buying a car at this particular dealership. We worked with Morgan and Jim. They made the whole process so seamless. We had to come back a second day because the vehicle we wanted wasn’t in stock— no big deal since we live pretty close by. They were very competitive with pricing which saved both parties a lot of time. We love the vehicle we purchased and are very pleased with our overall experience.
"Buying a new car was easy and straight forward thanks to..."
Buying a new car was easy and straight forward thanks to Jim.
I would highly recommend Jim A. he was very knowledgeable in all aspects of our new vehicle. James L. was fantastic to work with on all financial matters and went out of his way to help us successfully complete all items.
"My purchase was extremely easy and painless. I was able..."
My purchase was extremely easy and painless. I was able to do my entire purchase over the internet and had delivery scheduled. The car arrived in great condition and all the arrangements made by the ream went smoothly.
"Unbelievable customer service. Best dealership . Jim and..."
Unbelievable customer service. Best dealership . Jim and Vito were so easy to deal with. We have bought several cars from them and the experience is always top notch
"These folks took great care of me!"
I bought a high mileage Jeep Wrangler Sahara from Phil Long. The Jeep was very clean and seemed well taken care of; Amanda in internet sales had the car brought up from Colorado Springs and had laid great foundation for a sale. at the dealer Jim A and his manager Phil S. were responsive and worked with us to get a workable number on this vehicle.
The Finance office to over 2 Hours to get my wife and I processed, one of the staff was out to be fair. 2+ hours seemed long in the tooth. While the finance guy was fast and really good, it did sour the experience.
Why 5 Stars then? Because of what happened after
We bought on Saturday; Monday evening the check engine light came on! My mechanics checked the codes and said I should go back to Phil Long and see what they would do for me . The Jeep was showing excessive oil pressure and a slipped gear code.
Phil, the manager, met with me right at 9 am and had it in service by 9:05. They were clear they don't sell crap and if this car needed 10k of work they would take care of me. I went in ready for a fight and Jim and Phil did everything right! They stood by their sale and their customer; it was very refreshing.
3 Days later I have the car back, with a new oil sensor and pump, and Jim was clear that I could contact him next week with a status and followup.
I am beyond satisfied with the care and interest they gave me, it was an as is no warranty purchase. I highly recommend this dealer! I am still a bit shocked at how well they took care of us, and that is a great thing!
"Experience was great. Internet sale was quick, smooth..."
Experience was great. Internet sale was quick, smooth and to the point. My rep was responsive and ready to finalize the transaction when I arrived
Other Employees Tagged:
"Excellent service during purchase of a new vehicle. Very..."
Excellent service during purchase of a new vehicle. Very knowledgeable about the new vehicles and options. Streamlined operation. We were in and out in less than 2 hours. Jim Albrecht was very knowledgeable and was able to have all our requests completed before we picked up the vehicle. He made recommendations to speed up the process and everything went very smooth. Vadim Reznik was our finance guy. He was very knowledgeable and discussed all our options with us. He did not pressure us but made sure we were comfortable with the purchase terms.
Other Employees Tagged:
"Jim was great"
Jim with Phil Long Ford of Denver was extremely professional and helpful in helping us purchase our 2017 Explorer. Even though he was busy, he helped us with the selection process and continued to do so after the sale of the vehicle.