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Start your review of Jim Casner .
Jim Casner
Jim  Casner  at Spradley Barr Motors
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Jim Casner

Hyundai Parts Associate

Spradley Barr Motors

2200 Westland Rd.
Cheyenne, WY 82001

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Dealership Experience

4 yrs, 5 mos

Industry Experience

31 yrs, 8 mos

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2 Reviews of Jim Casner

July 10, 2020

Dealership Rating

"The rudest dealership I have ever dealt with!"

- SS308

Try to setup a time to bring my vehicle in and could not give me a time. "It might be 2 or 3 hours, can't really tell you. Have you tried Fort Collins?". How does this dealership stay in business?! Brought my vehicle in before and needed them to install spark plugs. They stated they could not install them because they weren't Ford recommended. They were Autolite spark plugs listed in the owners manual! You are right, Fort Collins Ford dealership (or anyone else for that matter) are better. At least they know the meaning of customer service!

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Recommend Dealer
No
Jul 21, 2020

SS308 responded

I've complained to you in person on numerous occasions. I doubt anything I say or do will change your awful attitude and lack of customer service.

Jul 20, 2020

Spradley Barr Motors responded

We're very sorry you had a poor experience. We would like to make this right, please reach out to us at your convenience and we will sort this out! Thank you~

May 08, 2017

Dealership Rating
Employee Rating

"Scott and his team is Very Kind"

- Rakesh

Hello All, I have visited this showroom for thrice till now for my alignment and other issues with my SANTA FE SPORT car. Scott and his team is very kind and pleasure to meet them. They understand everything you say and work on it to fix it. They are the best and If I would buy another car then definitely it is from this showroom because of these guys. Kudos to Scott and his service team.(Darwin is also nice person.)

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Recommend Dealer
Yes

Other Employees Tagged: Scott Rudolphi, Spencer Gordon, John Levengood, Nichole Nielsen , David from service department of Hyundai

May 08, 2017

Spradley Barr Motors responded

Thank you so much!! We compete to provide the best customer service and I’m glad the efforts paid off on your last visit. We are glad our team worked sedulously to fulfill your needs. I’ll make sure to pass along your praise. Please do not hesitate to stop in if you have any questions or to just say hello. We look forward to work with you in the future.

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