"Excellent customer service very friendly &I would recommend "
Very wonderful &helpful patient people.took the time &explained what everything was.i would recommend Tucson Subaru to family and friends.you will not be disappointed
"Rewarding Day Trip to Tucson Subaru!"
- tocco, rach 123
When we left our home in southeast Tucson, my husband and I thought we were just going to check out some Subaru Foresters. Several hours later, I drove home in our new, beautiful Forester SUV. We found that our shopping experience was actually fun, relaxed, and no pressure from the sales person, Jim Coyle, who was friendly and informative and made us feel at home. The same with the Finance person, Jennifer Duran, who explained and made signing of the documents a breeze. I strongly recommend Tucson Subaru based on this, our first visit. Thank you Jim and Jennifer!
"Great Experience at Subaru"
Bob Wilson was very knowledgeable, helpful & personable. He really made the process of buying a new car go smoothly. I highly recommend this dealership and I’m very pleased with my Subaru Crosstrek!
"The 2019 Forester is AWESOME!"
I recently picked up my beautiful Jasper Green 2019 Forester! I love that I got all the features I wanted and more! The buying experience was probably the most pleasant I've ever had and I've owned 8 vehicles in my life... Sure it was time consuming but my consultant -- Jim -- took the time to make use of any waiting time and took me around all the departments and thoroughly go over the new features. Scott in the Parts Department was especially helpful and saved me some money reminding me to transfer the crossbars on my old Forester to my new vehicle and Jim removed/installed them for me!
If you're looking for great vehicle and friendly sales/service -- be sure to go talk to the folks at Tucson Subaru!
"What car buying should be"
- New Outback Owner
I met Jim Coyle one night just before closing. I'd driven in from out of town to look at a certified pre-owned vehicle and he was happy to help me out. We visited, looked at a couple of vehicles, and took a test drive despite the late hour. I returned the next evening to pick up the car. No hassles, no worries, no pressure; Loren, Jim and I texted and emailed back and forth during the day, I drove in to do the required paperwork and meet with Curt, the finance guru, and I was still done and driving away in less than 2 hours. I was duly impressed with the promptness and efficiency of their process, perhaps even more so when they apologized for taking so long. If you're dreading the hours spent dickering and waiting at the typical dealership, stop by Tucson Subaru and visit with the folks there. You'll be glad you did.
"as easy as car buying can be"
I stopped at the dealership to look at the Forester and the Legacy to decide which I liked better. It turned out that Jim Coyle was very helpful and I wound up buying a 2018 Legacy. Nothing was high pressure. It was "do you have time for a test drive" and "would you like me to let you know what the payments would be". Those were the things I needed to know that helped me make up my mind and told me that I could afford to get this car. Jennifer was also very kind and helpful with all of the paper work. Car is not fun, but they made it as painless as possible.
"Bought a new Outback"
Jim spent 9 hours with me as I tried out different Subaru's. Then I made my decision and he worked the details quickly and efficiently. He listened to my desires and tried to find the right fit. After 3 days of driving the Outback, I think he succeeded,
"No Nonsense, How Refreshing"
I always dread the whole car buying experience but this was a breeze. Everyone was professional and laid back as well. They are the only Subaru dealership in town but work to make you feel valued. This is how all car dealers should be.
"Great dealership "
Great customer service. Knowledgeable and narrowed the options to the vehicle to best fit what we needed and what we wanted. All aspects of the process were smooth and pressure free
"Pleasant experience "
Shopping for a new car is rarely a pleasant experience, so we were happily surprised at the low-key, low-pressure approach at Tucson Subaru. Jim Coyle was easy to deal with and responsive. We're excited to start a new relationship with Subaru!