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Jim Gedra
Jim Gedra at Val Ward Cadillac Inc

Jim Gedra

GM

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.6
28 Reviews
4.6

28 Reviews

Write a Review

28 Reviews of Jim Gedra

April 15, 2024

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Employee Rating

Great service department with superb customer service and excellent communication with the customer. Service Representative Dave McKinley is truly customer centerer. Dave is very knowledgeable and will help More

by JOHN@FIRSTHORIZONCONSULTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Martinez, Jane Flesch, Dave McKinney

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Apr 19, 2024

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2024

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Employee Rating

My issue was addressed and fixed quickly given that I brought it in on a Saturday and it was done to pick up by noon on Monday. More

by SUN2SNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Walters, Dave McKinney

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Mar 22, 2024

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2024

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Employee Rating

I’m Pleased with everything the service, roadside service, Dealership, Brian for keeping me informed & the delivery of my car. More

by maryannkonrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, Jane Flesch, Dave McKinney, Jamie Martin , Brandon Lentz, On Star

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Jan 21, 2024

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 12, 2024

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Employee Rating

We were very pleased with ourselvesman who sold us. The car and the service center is very good at val ward More

by DBULL1025
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Crusel, Dave McKinney

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Jan 16, 2024

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 07, 2024

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Employee Rating

I felt the technician was thorough in my service visit. All staff are A+ here at this location. More

by ICANRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Walters, Julio Martinez, Griffin Clark

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Jan 09, 2024

Val Ward Cadillac Inc responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

January 05, 2024

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The service center employees were courteous. However the wait time was way to long for service More

by kbauer13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller , Robert Collier

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Jan 08, 2024

Val Ward Cadillac Inc responded

Hello Mr. Bauer, Happy New Year to you Sir. We appreciate the kind note! While we like to encourage our employees take the time required to perform their duty with the utmost care, there is certainly always opportunity for improvement in regard to completion time. We hope to exceed your expectations on your next visit! Before I let you go, I did notice that three members of our sales team were flagged in this service note. Was this intended? We would be happy to speak with you at your earliest convenience if you would like to discuss any aspects of your visit. We appreciate your business and feedback and hope you have a great start to 2024!

December 02, 2023

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Employee Rating

WE HAVE ALWAYS LIKED THE SERVICE THAT VAL WARD CADILLAC HAS PROVIDED, AND ALL THE EMPLOYEES THAT WE HAVE COME IN CONTACT WITH HAVE BEEN VERY FRIENDLY AND HELPFUL. JANE OUR SERVICE CORDINATOR FOR THE LA More

by pf0944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Griffith , JANE OUR SERVICE COORDINATOR

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Dec 05, 2023

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We sincerely value your business and look forward to your next visit!

November 29, 2023

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Employee Rating

Best service attendants ever. Dave and all are the best. Service has always been 100% More

by PAMONIUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Walters, Justin Crusel

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Dec 01, 2023

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2023

Dealership Rating
Employee Rating

Great experience great service Parts has the best parts manager And the team is great More

by Ernielorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, Griffin Clark

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Nov 24, 2023

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

October 22, 2023

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Employee Rating

Attendant was help well informed and courteous. Waiting area was pleasant and comfortable. Service was well done. More

by BRUCEHOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, Bill Griffith, Griffin Clark , Jane in service is a gem!

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Oct 24, 2023

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We are always more than happy to assist you if anything else comes up. Take care!

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