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Jim Hillegass
Jim Hillegass at Kelly Chrysler Dodge Jeep RAM
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Jim Hillegass | Page 2

Service Writer

Kelly Chrysler Dodge Jeep RAM

501 State Avenue
Emmaus, PA 18049

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4.9
195 Reviews
4.9

195 Reviews

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195 Reviews of Jim Hillegass

July 20, 2022

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Employee Rating

fast friendly service didnt try to sell me something I didnt need was in and out in know time More

by lwolf63938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Vrabel

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Jul 21, 2022

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 16, 2022

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Employee Rating

The customer service person at the front desk was very professional. He listened to my concerns and made suggestions. All items were completed on schedule. More

by Trotnbrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 16, 2022

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 11, 2022

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Employee Rating

We had to reschedule our inspection three times due to a cracked windshield, and they worked with us each time. More

by llsettles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Vrabel

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Jul 11, 2022

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 06, 2022

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Employee Rating

I have two Jeep Grand Cherokee's, both from Kelly, and I wouldn't take them any where else for service. They are quick, efficient, and dependable. More

by anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Vrabel, Robert Marchese , Ryan

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Jul 06, 2022

Kelly Chrysler Dodge Jeep RAM responded

Anthony, Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 30, 2022

Dealership Rating
Employee Rating

Service was great with no issues and car returned within expected amount of time and cleaner than when dropped off! More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Vrabel

Helpful
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Jul 01, 2022

Kelly Chrysler Dodge Jeep RAM responded

Jeff, We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 17, 2022

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Employee Rating

Very satisfied with the service at Kelly, the service manager explained things about my car that I wasn't aware of, I definitely will keep coming back for service on both my car and my wife's Jeep. Very More

by gfillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Vrabel , Andrew Arenaz

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Jun 17, 2022

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 06, 2022

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Employee Rating

Excellent service and helpful staff. They listened to my concerns and needs. Will come back again More

by unc1luv82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Vrabel

Helpful
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Jun 07, 2022

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 30, 2022

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Employee Rating

Excellent service with friendly personnel. Taken in on time with speedy return. Clean and comfortable waiting area with amenities! More

by Goldie91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Vrabel, Dan Moyer, Kate Young, Mark Schumacher

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May 30, 2022

Kelly Chrysler Dodge Jeep RAM responded

Goldie, Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 29, 2022

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Employee Rating

Service is top notch and they have the BEST amenities while you wait! We always take our cars here! More

by mpteech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 30, 2022

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 26, 2022

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Employee Rating

I was very satisfied with the service and professional manner in which my appointment was handled. Very pleasant lounge area in which I could wait for my vehicle. More

by Carol77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dave Vrabel

Helpful
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May 27, 2022

Kelly Chrysler Dodge Jeep RAM responded

Carol, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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