"Jim Moody and the body shop team ROCK"
Jim and the body shop team are AMAZING. My husband crashed the boat into the back of my explorer (don't ask) and we were supposed to take that car the following week on a family vacation to disney. Jim SAVED our trip! They got the parts in quickly, dealt with insurance, kept us informed, did an amazing job AND washed the car when all was said and done. I couldn't have asked for friendlier, nicer, speedier service team. THANK YOU!!!
Other Employees Tagged:
"If you want good service ask for Jim Moody"
I am on my 2nd Explorer from Palmetto. I have worked with many service personnel there, Greg E. is one that's always done a fine job, really service minded. Jim Moody and his counterpart Jim in the body shop really set the standard when it comes to service. I have Jim Moody on my speed dial. If I have ANY issue I can call Jim or call Greg and I am in the next day or within two, they have always kept me up to date with what's happening with my car, when I can expect it and what's going on or what's wrong.
I will buy another Ford I'm sure, I'm also pretty sure it's going to be from Palmetto, largely it's the service that keeps me coming back -these guys are experts and I'm also now proud to say friends. That's uncommon in the service field these days.
"Supeerior Personnel and Great Service"
After a recent accident while driving from Alabama to Charleston, my car was towed to Palmetto Ford. When I arrived, the Body Shop/Service Department had already closed, so I walked up to the Sales Department to wait for a ride. The personnel there were extremely gracious and welcoming and offered us a warm dry place to wait as well as coffee and cold drinks. The next day, I contacted Jim Moody (Service Manager) who looked at our car and offered to make it drive-able so we could return home for repairs. Not only did he do that, but he personally test drove it and called to check on us to make sure we were safe and well on our trip and after our return home. I cannot say enough good things about all the folks at Palmetto and have mentioned my favorable impressions to several friends in Charleston.
"Palmetto Fords body shop"
In May I was involved in a car accident. The accident happened in St. George S.C. But I knew if I could get my car to Savannah hwy I would be in great hands. I was greated instantly by Jim Moody. He made sure that the entire process went smoothly and stressfree. It was quick and I got my car back on the exact day Jim promised that it would be ready. I'm beyond happy with my experience with Jim and the body shop at palmetto ford.
"Awesome service! "
I have been apart of Fords college program for the past 2 years and look forward to continuing to work with them. The atmosphere is friendly, fast and they always show your options.
"Purchase of New & Preowned Vehicle"
Back in early Summer, I stopped in Palmetto Ford ( Mamas Used Auto), to look at a truck out front.
Tim Sundstom came out to meet me. I was not planning on making a purchase at that time but enjoyed talking to Tim and felt comfortable looking further in to the vehicle. He was professional, friendly, and easy to work with.
I ended up purchasing that day , with the help of Ron Austin.
A few months later I purchased another vehicle for my wife , which Mike assisted with ( finance ) , Tim helped us on this transaction. Most recently we purchased a new Expedition and also sent my father in law to the dealership as well.
We would highly recommend Tim and Palmetto Ford.
"Go here for everything!"
I cannot rave about this place enough. Everyone is friendly, helpful and honest. Even when I can get parts or work done elsewhere, I will go out of my way to stop by Palmetto Ford. Thank you for everything!!!