Jim Morgan
Jim Morgan at Miracle Ford
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Jim Morgan

Financial Services Manager

Miracle Ford

1394 Nashville Pike
Gallatin, TN 37066

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4.8
246 Reviews

Specialties & Trainings

Zurich Financial Training

PDS Financial Training

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4.8

246 Reviews

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246 Reviews of Jim Morgan

April 21, 2024

Dealership Rating
Employee Rating

Great car buying experience. Super friendly and helpful staff to get us through the process More

by kolbyswright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Miracle Ford responded

Thank you for sharing your feedback! It's fantastic to hear our staff made your car buying experience so positive. We hope to serve you again in the future!

April 09, 2024

Dealership Rating
Employee Rating

Zach Howell was good to talk business with. I am glad I got an Escape! More

by Gallatintitans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Galvin Jr, Charlie Piper, Jessica Raymond , Zach Howell

Apr 12, 2024

Miracle Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

March 31, 2024

Dealership Rating
Employee Rating

No pressure sales, they want you to be happy with your purchase. Friendly and helpful throughout the process More

by jkars14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Piper

Apr 06, 2024

Miracle Ford responded

Thank you! We appreciate your business and for taking the time to leave a review!

March 21, 2024

Dealership Rating
Employee Rating

I bought a 2021 GMC at the beginning of the year. The sales experience was great, the truck came with life time power train warranty as long as I service the vehicle at the dealership. I also purchas More

by robert.keen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Colton Green , Service team was polite and as helpful as they could be.

Mar 22, 2024

Miracle Ford responded

I deeply regret to hear about your recent service experience that fell short of your expectations. Your feedback is invaluable to us, and we are grateful that you brought this matter to our attention. We try to have the majority of tools on hand needed to accomplish the majority of maintenance repair tasks requested and needed from our vast customer base. Unfortunately, there are over 60 car brands in the US, it is impossible to have all tools needed to repair them all. With that said, we are currently investigating the specific required tools needed to assist our technicians with diagnosing and repairing General Motors tire pressure monitoring systems. In the meantime, the Extended Warranty purchased is eligible to be used at any Certified Repair Facility. I would be happy to personally assist you with finding repair facility to accommodate you for your current repair needs. Please reach out to me directly at your convenience. Larry Starratt, Fixed Operations Director, and my direct line is 615–230-2792.

March 09, 2024

Dealership Rating
Employee Rating

My salesman was actually Zach Howell as Colton was unavailable. Mr Howell did an amazing job. Great experience all in all. More

by JROB081
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booker, Colton Green , Zach Howell, Troy Heilman

Mar 11, 2024

Miracle Ford responded

Thank you for the 5-star review! It's wonderful to know Zach stepped up and delivered an amazing experience for you. We appreciate your business and look forward to serving you again in the future!

March 08, 2024

Dealership Rating
Employee Rating

I've interacted with 5 different employees in the past few weeks and the common theme with all of them is they seem unhappy (at least that's how they come across so if that's not true, then Miracle you ha More

by 03.author.errands
Recommend Dealer
No
Mar 08, 2024

Miracle Ford responded

I would love to discuss your opinions and how we can turn your negative ideas into a positive. My name is Mark Ledford and I represent the sales department. Would love to meet with you if you’re up to discussing these opinions. Feel free to reach me at mledford.miracleauto@gmail.com.

February 15, 2024

Dealership Rating
Employee Rating

Had a great experience, Matt was informative and a pleasure to deal with . Would recommend Miracle Ford and Matt to anyone More

by l_jamesv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donnie Hulan

Feb 19, 2024

Miracle Ford responded

Thank you for the great review! We're thrilled to hear that you had a positive experience with Matt. We appreciate your recommendation and hope to see you again soon.

January 12, 2024

Dealership Rating
Employee Rating

Amazing and caring they went both and beyond. I so great appreciated all of them More

by Pagirl2007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Shelton

Jan 16, 2024

Miracle Ford responded

So glad to hear! We truly appreciate your business and for taking the time to leave a review!

December 08, 2023

Dealership Rating
Employee Rating

Charlie is one of the most realist and genuine guys I have ever met. I can tell that he really loves his job, and he works really hard. He’s an amazing salesman & really takes care of his people. I love More

by Kaylen Lee Duke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Miracle Ford responded

Thank you, Kaylen! We truly appreciate your loyalty and are delighted to count you among our VIP clients. Congratulations on your new Bronco Sport – we hope you enjoy every adventure in it!

December 05, 2023

Dealership Rating
Employee Rating

The sales representative helping us was very helpful and knowledgeable about the vechicle we were looking for More

by SAMWHITTIMORE56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tammy Morrison

Dec 07, 2023

Miracle Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

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