Dealership Experience
5 yrs, 4 mos
Industry Experience
21 yrs, 7 mos
Specialties & Trainings
Chrysler Certified Fixed Operations Director
39 Reviews
Write a Review39 Reviews of Jim Mulkey
September 26, 2024
This dealership is the worst dealership ever! When they sent my information over to some leanders they lied about the amount of mileage that was on my car so that the bank would approve the loan, When they sent my information over to some leanders they lied about the amount of mileage that was on my car so that the bank would approve the loan, they said it was only for the bank but turns out the lied about the mileage on ALL of the paperwork which in turn screwed my 2year or 24k warranty and made it expire in less then 5 months saying I drove over 24k in four miles which I didn’t. I only had my oil changed 3 times in the 6 months I had my car and was always on time with it you get your oil changed ever 3000 miles which means I only drove 9000 miles which is seems very reasonable in the 6 months I’ve had my car. Now I’m having issues with my car but the warranty company won’t help at all because of this lie! The service department said they can definitely can see where I’m coming from with the frustration because they have been the one to change my oil and said that I’m right the math isn’t mathing and they don’t see how I could have drove over 24k miles in less then 5 months considering how they have done all my oil changes but they’re hands are tied and they can’t help it’s bull crap I paid $3000 for a warranty I never got to use More
Other Employees Tagged: Rocky Weber, Jon Longacre, Marcellous Mack, Frank Martinez
June 04, 2024
Great customer service! Work was done as expected and service department goes above and beyond! Work was done as expected and service department goes above and beyond! More
Other Employees Tagged: Rocky Weber , Cody Webber
May 02, 2024
Great experience at Patriot Chrysler Dodge Jeep Ram in Chandler! They got my repair done with no issues. Jim and his team are great to work with. Chandler! They got my repair done with no issues. Jim and his team are great to work with. More
Other Employees Tagged: Rocky Weber
March 31, 2024
This was a Great experience. They explained repairs, easy to connect with. We’ll be back They explained repairs, easy to connect with. We’ll be back More
Other Employees Tagged: Rocky Weber
February 19, 2024
Gerat experience. Friendly, courtious, quick staff. Could not have asked for a better experience, clean, proffessional, and fair price. Theres no where else we take ou Friendly, courtious, quick staff. Could not have asked for a better experience, clean, proffessional, and fair price. Theres no where else we take our vehicles for service. More
Other Employees Tagged: Shelly Davis, Rob Mitchell, Blake Redus, Rocky Weber, Clint Akerman , Jimmy Jones, Tyler Lang, Marlo Rivera, James Duncan, service advisor
January 31, 2024
Jim Mulkey is the most professional service manager I’ve ever dealt with in my history of owning a Ram ever dealt with in my history of owning a Ram More
Other Employees Tagged: Rocky Weber
January 03, 2024
Great customer service at Patriot Ram, solved my problem's with my truck in a timely manner. problem's with my truck in a timely manner. More
Other Employees Tagged: Rocky Weber , Tyler Atkinson
December 27, 2023
I am well pleased with the Service Department’s Tenacity. and thoroughness, along with the Service Manager’s willingness to go the extra mile. and thoroughness, along with the Service Manager’s willingness to go the extra mile. More
Other Employees Tagged: Rocky Weber
October 13, 2023
Alway a great experience to work with everyone at patriot, the work is always spot on and the people are very professional patriot, the work is always spot on and the people are very professional More
Other Employees Tagged: Rocky Weber
September 22, 2023
I am extremely impressed by the exceptional service provided by the dealership's service department. I would highly recommend this company for their outstanding customer service and expertise in handli provided by the dealership's service department. I would highly recommend this company for their outstanding customer service and expertise in handling automotive needs. I would like to thank Jim Mulkey for taking care of my vehicle and keeping me updated and the tech, Kyle for repairing my vehicles issues 😁 You guys rock! More
Other Employees Tagged: Rocky Weber