Liberty Mazda was the first and only dealership I went to, to get my CX-3. I had totaled my new Honda 8 month into having it. I went to 5 dealerships before I settled on a price, so I know some pretty awful sales people and was completely drained from the experience. So, having Liberty be my one and only stop says something about their customer service and their competitive prices. Jim did everything to accommodate me, stayed late every time we met ( I get out wicked late from work), ordered the car with the color I wanted, and made sure I was getting the best price for it. Overall, great experience!
"Great service, and hard working. "
In short we never made an appointment and Jim took us in right away. It was really considerate and he was extremely professional. The finance team worked us into a very acceptable loan on a awesome CX-5. My wife and children are grateful to have shopped here first and last.
Thank you Jim and the liberty team.
Rob and Deb
Other Employees Tagged:
, They were all professional that day and very helpful.
That's it, I do really appreciate Jim's help and he is a really good man. I very appreciate what he did for me and I would very like to recommend him to my friends.
"Wow, what a great experience"
First off I am taking the time to write a review on why you should go here since I truly feel people like to complain more than compliment and a true compliment goes a long way to all the hard working deserving people in the customer service industry.
I am a car guru and read up on all makes and models. Most of my friends and family know this and always ask for my help when they are looking for a new car. This was the case recently with my friend and co-worker who had never really purchased a car on their own. I started my research looking at all the Mazda Dealerships in our area and Liberty Mazda kept coming up. So I figured out exactly what she wanted in a car and contacted the Liberty. It was such a pleasant experience from the start and we got paired up with Jim Samson who made us feel so comfortable about the entire process. Again I did all the research and legwork (which I highly recommend doing before you buy any new car, it makes the process so much easier) by narrowing down models, price range, options, etc. Liberty Mazda had exactly what we needed and gave us a deal we could not refuse. Since I was not able to go to the dealership with my friends due to a conflict in schedules she went in on her own with all the information I discussed with Jim. He treated her like gold and made her feel at ease. The whole process was completed with no challenges that we were aware of and she had her brand new Mazda CX-5 in the color she wanted with all the options too. Thank you, Jim Samson, for a job well done and it truly was a pleasure doing business with you. I would highly recommend Liberty Mazda to anyone, we had the best experience possible!!!
I bought a Mazda6 from Jim just last week. He was super helpful in getting me the car I wanted at a fair price. I'm very pleased with my purchase, as my car is fun to drive and was exactly what I was looking for. Thanks, Jim!
Everyone at Liberty Mazda was awesome. Jim is incredibly knowledgeable and friendly and patient! Fred was equally friendly and patient AND Both were willing to take the time to answer all my questions, and there were a LOT of them! If you are looking for a Mazda, new or used, Liberty Mazda is the place to go! They know what they're talking about and want to see you happy.
I highly recommend working with the great people at Liberty Mazda.
Other Employees Tagged:
We found a vehicle we liked online and sent a note over. We got an immediate response from Jim and set up an appointment. Jim had the vehicle waiting for us, and warmed up, when we got to the dealership. We test drove it, got our questions answered (Jim was very patient with us), and quickly negotiated a price, including trade-in. Things slowed down quite a bit when the business manager got involved to complete the paperwork. We were pressed for time and she didn't seem to be much interested in speeding things up. But overall, a very satisfying experience, much in part to Jim's friendliness and responsiveness.
"Excellent service from Jim!"
- SLP & JND
My boyfriend bought a new Mazda CX-5 and while with him I decided to upgrade my CX-3. We were able to complete both transactions same day with Jim at the helm. My boyfriend drove off in his new vehicle that very same afternoon. Great service, no gimmicks, and just a super nice guy.
"Always happy when I leave with a new lease from Jim!"
- CX5 owner
I recently had a chance to upgrade my lease to a new CX5. Jim was very knowledgable, friendly and pleasant. He was even nice when I decided to change the color of my new vehicle. He delivered my vehicle to where I now live in New Hampshire. This is the second vehicle I have leased from Jim and Liberty and I am now a loyal customer. Thanks Jim!
"Great Experience with Jim "
Jim was extremely helpful in assisting me secure a new lease. He was able to work out pricing quickly and courteously to get me a great deal. He was flexible with communication preferences too. He even took the time to help me program all the Bluetooth capabilities in my car, set up the navigation and made sure the car was very warm before I drove off on a frigid New England day.