Jim Schaller
Jim Schaller at Scranton Cadillac GMC of Vernon
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Jim Schaller

Parts Advisor

Scranton Cadillac GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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17 Reviews

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17 Reviews

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17 Reviews of Jim Schaller

September 15, 2022

Dealership Rating
Employee Rating

An absolute pleasure dealing with the Scranton team, Extremely respectful and professional, I will be expressing my experience with my family, friends and co-workers. Great to see business going the ex More

by Jhornat2277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Benard, Joe Malenfant, Jeff Borovicka , Jaime Cusano

August 26, 2022

Dealership Rating
Employee Rating

Absolutely prompt and proffessional I have done business with Scranton motors over 20 Years, Great Staff…Nice Folks More

by Jhornat2277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Malenfant, Jeff Borovicka , Manager: Jamie!

November 10, 2021

Dealership Rating
Employee Rating

Just had the worst experience with the service manager I have ever had I have spent a lot of money on jams throughout my past and after yesterday I don't believe I will ever buy another one the parts depart More

by ALLSPORT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 02, 2021

Scranton Cadillac GMC of Vernon responded

Good Morning, I have escalated your feedback to Mike Conlon, the service department director. He would really appreciate the chance to speak with you and get more details about your recent experience. If you would be willing to speak with him, please reply to this review with your full name and the best time to contact you so he can reach out to you. Thank you very much for your honesty and bringing this to our attention. We hope to have the opportunity to investigate further. Thanks, and have a great day.

Dec 02, 2021

ALLSPORT1 responded

Howard Christensen JR

August 28, 2021

Dealership Rating
Employee Rating

Scranton is a great place to do business. The staff is always very friendly and professional. The service is quality with no surprises. GMC products are the best. I am so happy to have bought my 2016 Buic More

by Pattio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads, Mike Conlon , Ashley Corey, David Rogers

August 16, 2021

Dealership Rating
Employee Rating

This is a good service department. My vehicles never had a "come back" to address an issue. Advisors are courteous and keep the customer ipdated More

by EPALMER22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads, Jim Benard, Joe Malenfant , David Rogers, Amanda Soucie

August 09, 2021

Dealership Rating
Employee Rating

Fast friendly and problem solverGreat work overall highly recommended I will come back more and more and more and more I see you in the futer More

by irishgod35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Mazza, Steve Olsen, Jim Benard, Joe Malenfant, Robert Zeidenberg , Ashley Corey, Fred Nassiff, Meghan Scranton, Amanda Soucie

July 20, 2021

Dealership Rating
Employee Rating

Went totally out of there way yo help find the problem but the problem is invisible so I can’t be looking at the time More

by irishgod35
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Olsen, Mike Conlon , Sierra Moses, Meghan Scranton

May 23, 2021

Dealership Rating
Employee Rating

I really enjoyed my car buying experience at Scranton! They made the whole process from beginning to end, making sure that I was completely satisfied before I left. More

by ISAAC235
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sierra Moses

March 26, 2021

Dealership Rating
Employee Rating

Let’s start at the beginning! Amanda is the best! She is response to the customer. Friendly and always keeping us aware of any changes or findings the mechanics discover. Beverly is always there to help if More

by bob.regina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads, Jim Benard, Joe Malenfant , Amanda Soucie

January 15, 2021

Dealership Rating
Employee Rating

This was my first experience with this fabulous group of people. From start to finish everyone was helpful, pleasant, relatable, and knowledgeable! I truly felt they had my best interests in mind and list More

by NURSEALLISON1025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan McCann, Steve Olsen, Jim Benard, Joe Malenfant , Trevor Barbersek, Sierra Moses, Fred Nassiff, Meghan Scranton, Paul Simmons

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