Jimmy Burns
Jimmy Burns at DonohooAuto LLC
Refer Me

Jimmy Burns | Page 8

Service Manager

DonohooAuto LLC

8122 Helena Road
Pelham, AL 35124

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76 Reviews

Hometown: Birmingham, Ala. About: When your vehicle needs service, Jimmy's your guy. He's been with DonohooAuto for nine years and loves the people he works with. An "Alabama boy" to the core, he spends his free time hunting and fishing, and of course, spending time with family and friends. This Crimson Tide fan is happiest when the people around him are happy - he loves to see someone laugh. Personal Philosophy: Always stay humble and kind.

Dealership Experience

16 yrs, 11 mos

not yet
rated

76 Reviews

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76 Reviews of Jimmy Burns

June 30, 2016

Dealership Rating
Employee Rating

Very satisfied customer I had the best buying experience! I love how they run every aspect of their business. It doesn't feel anything like s typical car dealership. And ever More

by jennyhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trey Anger

Jun 30, 2016

DonohooAuto LLC responded

Jenny - Thanks so much for your kind words. We're glad to hear that we don't feel like the typical car dealership, because we don't approach our business that way. And as you discovered, our customers appreciate that! Thanks for letting us know that Trey and Jimmy took good care of you. We appreciate your business and your positive review!

June 26, 2016

Dealership Rating
Employee Rating

Why settle for less when you can get the best?? Service is at the top. Daughter purchased a vehicle Tameron Honda. Lord Why? Oh well, dIscussed with Jimmy on bringing i More

by MARVEMCMILLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 27, 2016

DonohooAuto LLC responded

We're glad that you think as highly of Jimmy as we do. Our service department offers top-notch, friendly service...even if (for some reason) you didn't buy from us! Happy to take care of your daughter like she's our family too. Thanks for the referral and for the positive review!

June 18, 2016

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Employee Rating

1st Oil Change Went in for my first oil change and was greeted with smiles and hellos from the moment I walked through the door. When over to the counter to check in More

by mzthree3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Jones

Jun 22, 2016

DonohooAuto LLC responded

Thank you for taking the time to review your experience with our service department. We greatly appreciate that you trusted us with your vehicle's service. It helps us to know what we can do to improve the customer experience, so we welcome that feedback. Glad to know also that Eric and Jimmy delivered personal service with a smile! We hope to see you again down the road.

June 17, 2016

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Employee Rating

Excellent in sales & servicing cars So far my wife & I bought 4 BMW from here ! Still got 2 ! I always go there for my cars servicing ! Amazing experience with Jimmy Burns ! He takes car More

by MSALAM2632
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Jones , Jonathan Witsiepe, Lydia Woods, James don't think he works here anymore

Jun 22, 2016

DonohooAuto LLC responded

Customers who come back again, and again, and again are our best measure of success. And we greatly appreciate that you trust us with your vehicles' service as well. Thanks for letting us know of your continuing positive relationship with Jimmy. He is "good people" for sure. Thank you for your continued business - our hats are off to you as well!

June 15, 2016

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Employee Rating

Excellent customer service No hassle dealership. They allowed me my space to look at vehicles and test drive. Once I decided on a vehicle the sales team were very helpful and t More

by BRUNERMELISSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trey Anger, Jonathan Witsiepe

Jun 16, 2016

DonohooAuto LLC responded

Melissa - Thanks for letting us know that Trey and the rest of the team were able to give you a five-star experience. And we're glad you liked our signature test-drive approach. We appreciate your business and look forward to seeing you down the road!

June 15, 2016

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Employee Rating

Best used car dealership ever~!!! Most used car condition was great~! Very Very kind staffs!!! Reasonable price!! Great quality service~! I recommended my close friend and my bos More

by HWMOT96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marci Pyle, Mark Hubbard , Maria Hernandez, Garrett McGuffie, Melissa Montoya

Jun 15, 2016

DonohooAuto LLC responded

"Best used car dealership ever" - we love it! Thanks for the five-star review and the kind words. We sure appreciate you telling your friends and boss about your great experience. We do hire kind and friendly people, and price our cars ready to go. We're glad you recognized that. That lets us know that we're doing our job. We appreciate your business and your time. Thank you so much!

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