Jimmy was very friendly,curteous,explained the process clearly and most of all listen carefully to what we were looking for in a vehicle. I have purchased a lot of cars but I have never had this positive of an experience. Jimmy, provided exceptional customer service. Would recommend to family,friends and coworkers.
"Jimmy is the best in this business!"
Wow! I have purchased a lot of cars in my life but I have never had this positive of an experience. Attention to detail was observed. Jimmy, takes pride in providing exceptional service and helping you find the car that best meet your needs! I recommend Jimmy and Herb Chambers Toyota in Auburn to anyone looking to purchase a new car!
I consider myself a family member of Herb Chambers Toyota in Auburn. I leased my last 3 cars there and now I have my first Rav4. My experiences there have always been number 1. Everyone is always so helpful, and very friendly. My sales person this time was Jimmy Eldean. He was very Friendly and couldn't do enough to make sure I was happy. I want to make sure he gets recognition of the time and effort he gave me to make sure I got the car I wanted, and knew how every feature of the car worked. I will certainly refer him to friends and family who are looking for a new car and I want to thank him for the GREAT experience I had.
"Excellent dealership and excellent customer service!! "
Excellent dealership and excellent customer service!! This is the first Toyota I have ever bought but my husband has previously purchased two Toyota cars from this same dealership. He has always given this dealership very high praises but in particular to the staff members and I see why he was correct. From the sales person (Jimmy Eldean), the sales managers (Dylan Hoang and Stephane Jovin) and the finance manager (Andi Xhacka) you get knowledgeable advice, great honesty and respect. I went with my husband and they treat you like family because they truly appreciate and value the trust you put on them when you comeback. I will definitely go back to this dealership for future purchases.
"Excellent dealership and excellent team members!! "
Excellent dealership and excellent team members!! This is the second Toyota that I buy from this dealership and I went back to them because they are the best. From the sales person (Jimmy Eldean), the sales manager (Dylan Hoang) and the finance manager (Christopher Stockert) what you get is great honesty, respect, knowledgeable advice and therefore a well deserved trust. I always do a great deal of research before I do any big purchase and this team (and the entire dealership) has proven that they will always excel in trying to get you the best deal you could possibly can. I don't usually write reviews but I have made the exception because they deserve it.
"Exceptional Salesman!! "
I just recently leased a new Rav 4 with the help from Jimmy. My family and I have bought many cars with Jimmy's help and we will continue to do so. He is always able to answer any and all questions we may have and easily eases our worries. Jimmy is great at what he does!! He is very compassionate and never pressures us into making any decisions we don't feel comfortable with.
- Derek Koziak
Once again I have leased a Toyota Tacoma from Jimmy Eldean. I have been dealing with Jimmy for many years now and he always takes care of my self and my Wife when we need a new vehicle. He is an absolute pleasure to work with and I hope to continue working with Jimmy in the future. Also would like to mention the great work of Dillon when it comes to working out the deal. He is a magician on the keyboard and always remembers us when we go in for service and a oil change. This is a wonderful dealership that I will continue to tell my friends and family about.
Thank you Meagan Marquis from Hyundai of Auburn for referring me to this dealership. There is a amazing uplifting staff here. Thank you Jimmy, Dylan, Tomi, and Stephane for making sure I was taken care of and treated with the highest respect in and out the door. Thank you Guys for making sure I left happy and in the Toyota Tacoma i wanted. Highly recommend.
"The best ever"
- Tom Jones
I have just purchased my fifth Camry in 20 years. I have purchased from Bernardi, Ira, Boch and now Herb Chambers. If I only knew then what I know now! My latest experience was beyond outstanding, nothing short of a New England favorite " Awesome". Many buyers may enjoy haggling but l'm not one. I just want a fair price and a quick and painless transaction. What I got was that plus enjoyable! I contacted Lissette Leon by email. She was straightforward and patient, as my wife changed her mind twice. Lissette set me up with sales consultant Jimmy Eldean which resulted in far and away the most pleasant vehicle experience ever, car, truck, you name it. Jimmy is the consummate professional. The transaction took an hour and fifteen minutes and the vehicle was ready for delivery in less than three days. Jimmy and Lissette have converted me to a Herb Chambers customer for life. I may even consider buying a Toyota truck because of their professionalism (although I am a Ford truck guy and Herb Chambers does have a Ford dealership). As far as cars go, we're a Camry family and Jimmy is my guy. Thank you to everyone and by the way, the finance guy was great too.
"Casandra Bonilla "
As I walked up to the entrance a sales rep immediately asked what I could be helped with. I literally told him I just wanted to pick someones brain in regards to a trade in for my 2009 vehicle. The rep that took care of me was Jimmy Eldean, he sat my mother and I down and listened to all I had to say, my concerns, my hopes, my budget. I can honestly say that Jimmy did not just go above and beyond, but further if possible. My hopes of leaving with a used car better and smaller than I had was immediately turned around. All I can say is that he made it possible for me to leave that dealership on a Sunday with a 2017 Camry! Even after signing I still couldn't believe it. He has no idea how happy he's made me and how grateful I am. Jimmy, thank you. My new car is a dream!