Jimmy LaFlamme | Page 8

Awesome! Very welcoming and friendly. Didnt feel like I was getting screwed over. Very nice people and they work with you depending on your budget! Very satisf Very welcoming and friendly. Didnt feel like I was getting screwed over. Very nice people and they work with you depending on your budget! Very satisfied! More

by chris.walker913 Verified Customer Verified Customer

Helpful 0

Report | Print

So far the best experience I've had buying a car Overall a very good buying experience. I traveled a good distance to buy this vehicle. I visited three dealerships when looking for cars. Ann Italia w Overall a very good buying experience. I traveled a good distance to buy this vehicle. I visited three dealerships when looking for cars. Ann Italia was the only sales person out of the three dealers that actually opened the hood so that I could look at the engine. She was better than the rest at showing me the inside details of the car as well. I did not buy the vehicle the same day. I put a offer in the next morning that was denied but I emailed back to see if they would negotiate at all on the price. I did receive a phone call from Jimmy LaFlamme who was very upfront with me about the pricing of the car and we were able to meet at a fair price. He was also very good with my request to receive paperwork before the final sale and although he wasn't able to get me the paperwork when I was initially told I would receive it he was very good about keeping me informed about the delay and that they would get the requested material to me. which he did. Overall another very positive experience as this showed me that they were willing to work with me. The day I went to pick up the car Ann Italia was very good with helping to move things along. Eileen Barry was very good with the paperwork at the end. By far the least pressure out of any business manager that I've ever dealt with as far as buying extra insurance. Again a very good experience. I'm hoping to experience the same when it comes time to have the car serviced. Time will tell. More

by tg3 Verified Customer Verified Customer

Helpful 0

Report | Print

Easy, honest, friendly, fair We worked with Mitch and Dan when purchasing our 2019 Subaru Outback. Mitch was awesome--not your stereotypical car salesman. He was honest, genuine, We worked with Mitch and Dan when purchasing our 2019 Subaru Outback. Mitch was awesome--not your stereotypical car salesman. He was honest, genuine, and incredibly helpful. It was clear that we were his priority. He worked with Dan to negotiate the price and package; we are happy with our purchasing experience. Eileen was also very helpful, friendly, and patient during the purchasing process. The car we wanted wasn't on the lot, so we had to come back a couple days later once our car arrived. Unfortunately, we were driving our new car off the lot when we realized that it didn't have a moon roof, which we specifically wanted. All of the test drives we did had a moon roof, but Mitch didn't realize that we were wanting a moon roof--we said we didn't want the navigation package, which we didn't realize includes the moon roof. Mitch felt awful and took full responsibility for the mix-up... We had already been at the dealership for hours, it was getting late, and we were starving and ready for dinner; so, we just took the car as is. We understand that things like this can happen, and we don't think any lesser of Mitch--we still recommend him. But we were bummed to not have a moon roof--and that is what we had in mind as we were negotiating the price. We later worked with Kayland and Jimmy to "make things right"--obviously you can't add a moon roof to the car, so we got a good deal on another accessory of our choice. Kayland and Jimmy made this process easy and enjoyable. More

by JENNACOURTNEY Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience! Great staff! DJ and Eileen made the whole process easy and quick without any pressure! Highly recommend that you shop for your Subaru at Exeter Subaru Great staff! DJ and Eileen made the whole process easy and quick without any pressure! Highly recommend that you shop for your Subaru at Exeter Subaru. More

by MARGARETJT Verified Customer Verified Customer

Helpful 0

Report | Print

Great Car Buying Experience Buying here was fantastic. The whole experience start to finish every phase. I never once felt any pressure or manipulation tactics at all - and I hav Buying here was fantastic. The whole experience start to finish every phase. I never once felt any pressure or manipulation tactics at all - and I have a strong sales background. Mitch, Jimmy, and Eileen are all excellent listeners and meet all my needs. More

Helpful 0

Report | Print

Great experience I got a really great 2009 matrix, i love it. Everyone there was really nice and they were very professional. definitely a great place to buy a vehicle I got a really great 2009 matrix, i love it. Everyone there was really nice and they were very professional. definitely a great place to buy a vehicle. More

by STARRIZFY33 Verified Customer Verified Customer

Helpful 0

Report | Print

Superb Experience Mitch was very welcoming & cordial when we entered the dealership. My wife and I had researched and informed ourselves quite a bit before going in to Mitch was very welcoming & cordial when we entered the dealership. My wife and I had researched and informed ourselves quite a bit before going in to meet Mitch and he was immediately on the same page with us. We were given a fair Out the Door price on a new Outback, a very good fair trade value for our used Outback and a very reasonable APR. The whole experience was pleasant and quick. Thanks Mitch for your professionalism & conversation and thanks Jim for a rapid financial close. More

Helpful 0

Report | Print

Awesome I had a great experience at Exeter Subaru. I would definitely recommend them to anyone looking to purchase a Subaru. Ann and Jim were great. I had a great experience at Exeter Subaru. I would definitely recommend them to anyone looking to purchase a Subaru. Ann and Jim were great. More

by Ann B Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service very organized approach to paperwork for l Love this dealership and the sales and service representatives. Leasing my second Subaru and think we will stick with suburaband this dealership! S Love this dealership and the sales and service representatives. Leasing my second Subaru and think we will stick with suburaband this dealership! Staff not pushy More

Helpful 0

Report | Print

Great people and no pressure. Everyone I met at the dealership made me feel confident and comfortable in working with them, from the first contact with Exeter Subaru until I drove Everyone I met at the dealership made me feel confident and comfortable in working with them, from the first contact with Exeter Subaru until I drove away in my leased Impreza. More

by lidalouise Verified Customer Verified Customer

Helpful 0

Report | Print