"Service with a smile! "
Ty was great to work with on this car purchase. He and the McKinney team had all the details worked out For me, all I had to do was test drive and sign! Great job, y’all! Thanks so much!
Michael “Sugar Bear” Sadler was great. Very knowledgeable about the Jeep Grand Cherokee. He made my purchase very pleasant and worked with us until we were satisfied with it.
Great group of people at McKinney Jeep!
- David Thomas Petrie
I have bought many cars in my lifetime. My experience at your dealership is beyond compare. Ty, Joan, Scott and many others were friendly, professional and efficient. They went above and beyond the call of duty to help me. If you looked up "superlative salesperson" in the dictionary, you would see Ty Duncan's picture. He should be teaching seminars on customer service!
"Once again, treated like a person and not just for $$$"
It wasn't long ago that I had purchased my very first brand new vehicle early 2016, I was treated right during that time of my visit, nothing has changed this time around. I was recommended to Riley Whitmire by a very good man named Daniel Holbrook who now works at the service department when I decided it was time to upgrade my vehicle from a V6 Charger to a Dodger RT which I really can't express how overjoyed I am to finally get an all American made muscle car. My sales rep Riley went above and beyond his duty to make sure I was taken care of. I came in there with a plan in mind and an idea, Riley helped me plant the seed and the dealership allowed that seed to grow into an agreement that made both myself and them happy. I appreciate you Riley and thank you, I have not only met another wonderful sales rep but now a friend as well. It pays to do business with the same dealership when trading/purchasing a vehicle. I haven't been done wrong and I truly appreciate the honesty from the people at Mckinney Dodge Dealership. Thank you again for such a great experience once again, customer service at its finest, just simply can't ask for better when it comes to great service for customers. For the people that are skeptical, I don't normally write reviews, no one paid me to write this, I'm writing this because I give credit where credit is due and you won't be disappointed if you keep everything in perspective and within reason. Until next time Mckinneys!
"Purchase of Dodge Laramie"
- Joyce Steele
We had a wonderful experience at dealership. Ty was courteous and professional during the purchase of our Ram truck along with all of management. We highly recommend McKinney in Easley as a comfortable place to shop shop or purchase a vehicle
"WORST POSSIBLE EXPERIENCE, LITERALLY."
- Jason Brockman
AVOID AT ALL COSTS. TYPICAL NICKEL AND DIME RIPOFF SALES EXPERIENCE.
I came in on a truecar price guarantee, along with a screenshot of their advertised price. Prequalified, ready to purchase, already chose exact car, as set as could be. All they had to do was NOT try to change the price and rip me off.
Well, they did exactly that.
The following are direct quotes from Dave McKinney, the father of the owner of the dealership.
"I dont care what our website price is. I didnt write our website."
"I dont care what truecar is, I dont work for true car."
When I repeated that I'm not paying more than advertised price, or true car price, i was told, and again I'm quoting directly:
"If youre trying to piss me off, you'rE doing a good job"
I'm intimately familiar with dealer incentives, rebates, programs, discounts, promotions, etc
This was not a situation of over advertising discounts not everyone qualifies for. I wasnt asking for THAT price.
I was asking for the advertised price, only with the rebates and discounts i WAS eligible for.
- Billy K.
Purchased a new 2017 Ram truck in October 2017. Living 150 miles away from McKinney, I had searched, and attempted to trade with, other dealerships closer to home, including my local dealership. All that I talked to and visited were not willing to work a fair deal. I looked at McKinney's web site and found a truck I liked. Once I sent an inquiry about the truck, Abigail Novak responded and answered all the questions I had at that time. She assured me that the drive would be worth it. The following Saturday morning we went up. Once I arrived, I was greeted by Michael Wallen and we went inside to talk. I have purchased a few vehicles over the years so I fully expected to be there "wheeling and dealing" for an hour or so before leaving. After we returned from a test drive, we sat down and Michael asked a few questions and then went to see what McKinney would offer for my trade. While he was gone, Daniel Black introduced himself and made sure my wife and I were comfortable and asked if there was anything he could get for us. He thanked us for coming in and giving McKinney a look. Michael returned in about 10 minutes with an offer on my trade and a deal on their truck that was better than I expected. Not needing to haggle, I purchased the truck I was looking for on a deal that took about 30 minutes to come to. After signing all the paperwork, Michael went over the details and operation of the truck and made sure I had no questions or concerns. Joan Barrett introduced herself and also made sure I had no concerns or questions and said that if I did in the future, to contact her and they would give their full attention to any concerns I may have. Joan and Michael have followed up a couple times in the month that I've had my truck, asking if there is anything I needed or anything they could do. My past vehicle purchases at other dealerships have been "red carpet when you purchase, doors locked afterwards" but McKinney is there after the purchase as much as during. I would recommend this dealership and yes, the 150 mile, one-way trip was worth it.
Good dealership here, family has purchased a few vehicles from them, and I just recently purchased my second car from them. would definitely recommend them.
- MJ - DJ
My wife and I enjoyed our buying experience with Ty, Joan, and the rest of the McKinney Team. Everyone was very helpful, accommodating, and informative.