"Great customer service"
- Aminy Guerra
I have had Mercedes in past and in other cities but Mercedes Benz of Coral Gables is by far the best dealer i have ever dealt with.. Joe Baracaldo from sales is Amazing... Angel Rabassa from finance department, Guillermo Requeña and Aldo Guerra from service.. They are excellent in everything they always had done for me and my vehicles.. I’m a customer of MB of Coral Gables and i always be.
Other Employees Tagged:
Guillermo Requeña from service
"Serious dealer willing to do business "
Leasing a new MB in the MB of Coral Gables was a good experience. Joe helped me to understand the product, took me for a good test-drive and really “sold” the product we were discussing.
Although the first two deal proposals weren’t satisfactory to me Joe worked with Mr. Cooper (sales director) and we were able to get in agreement.
Would recommend the dealer to a friend.
I was coming up on my lease and had two ideas in mind to finally treat myself. I returned to my favorite sales representative Joe Baracaldo who is always attentive, funny, and treats us like family. We test drove the two options in mind and walked away with a speedy purchase and little hassle. The highlight to the end was lunch with Joe to celebrate the purchase while they prepped the car for delivery. MB of Coral Gables has top service from the moment you walk in until you leave and they always treat you like family. I wouldn't dream of going anywhere else.
"service b to c300"
Friendly and expeditious. Outstanding customer service and attention to details. Good follow up on questions or inquiries. Web set up for appointments and text follow up work great
Great car and most importantly it was haggle-free. They were patient and guided me through the sales process as seamlessly as possible. and really helped me get the car I wanted! I'm very very happy! Thank you
A great experience for getting my first car! Joe Baracaldo did a great job finding me a car with all the packages and extras I wanted!!!
The service was amazing!!! And the people that work there are the best
I just went for a service and end up with a new car!
"Efficient professionalism "
Always an amazing experience excellent in every aspect incredible inventory everything that is promised is done best deal always prompt delivery and total professionalism and have been with Joe for over TEN years the best sales executive Mercedes has . Thank you Respectfully EDWARD J HERNANDEZ
"Went in for a test drive and went out with my dream car..."
Joe Baracaldo made the whole process from the test drive to the purchase so seamless and easy. I would highly recommend this dealership.And Joe makes you feel like you just joined a family.
- Victor H
I had a great experience with Joe, Carlos, and Phillip. After shopping around for about six months at BMW, maseratti, jaguar, Audi and in your own dealership. I decided to pass by one more time to review options as I had not made my mind. my previous experience with one of your salesman did not leave me fully satisfied. This time I was taken care of by Joe, and he was great, very friendly and tried his best To make me feel like I was getting an amazing deal. Carlos and Phillip were extremely dedicated and professional. They made my whole experience painless, joyful, and I did not feel pressured. They stayed till late to make sure all my questions were answered and delivered excellent customer service. I will definitely recommend that team.