Joe Berube | Page 31

Customer Service Tops Columbia Ford impresses me with their emphasis on customer service. A service person meets me as I pull my car in, I am greeted cheerfully by a counte Columbia Ford impresses me with their emphasis on customer service. A service person meets me as I pull my car in, I am greeted cheerfully by a counter representative, and my service is completed swiftly. In addition, I am told immediately when my car is ready and all service work is explained in full, including upcoming needs. I am very pleased with the service that I receive at this dealership. More

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Desperate Willing to help though we bought a vehicle a year ago had electrical problems Seems to be no answer to fix it Not our fault or the dealership but Willing to help though we bought a vehicle a year ago had electrical problems Seems to be no answer to fix it Not our fault or the dealership but They did help us to get into a. new vehicle though we lost a year of payments on the problem one They apologize d and got out of a stuff situation hats off to the dealership More

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Great Service! I have been getting my cars serviced at Columbia Ford for years now. They are a great team of people all working to give you the best customer service I have been getting my cars serviced at Columbia Ford for years now. They are a great team of people all working to give you the best customer service and repair work possible. I highly recommend them for there excellence in customer service and awesome service work! More

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Great service! I had an oil change, tire rotation and a recall for airbag replacement. I was dropped off and picked up by Columbia car service which was great! I had an oil change, tire rotation and a recall for airbag replacement. I was dropped off and picked up by Columbia car service which was great! More

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very prompt Very prompt service. Friendly Staff and very helpful. I will definitely be using Columbia Ford for all my service.My car was ready long before promise Very prompt service. Friendly Staff and very helpful. I will definitely be using Columbia Ford for all my service.My car was ready long before promised. More

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Excellent experience purchasing a new car! Great experience purchasing a new Focus at Columbia Ford! Thank you! Sales and Service staff are the very best. Best place in CT to buy a car! Great experience purchasing a new Focus at Columbia Ford! Thank you! Sales and Service staff are the very best. Best place in CT to buy a car! More

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Excellent I have never really had any problems at this dealership. Been with them for more than 20 Years, sales & service. We have bought and leased cars here f I have never really had any problems at this dealership. Been with them for more than 20 Years, sales & service. We have bought and leased cars here for years. More

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Car buying He was polite, listened, professional, put me in a vehicle I needed not just for recreational but for business. I didn’t feel I was pushed into buying He was polite, listened, professional, put me in a vehicle I needed not just for recreational but for business. I didn’t feel I was pushed into buying the car either. I was a good experience because as we all know buying a vehicle is not always fun but I didn’t spend hours and hours at a dealership. I went he, he listened pointed me to the vehicle he thought was best for my needs and I drove home with it. That was very nice ! More

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Last minute help Needed a last minute alignment don’t on a custom suspension setup on a Friday and the staff at Columbia Ford was willing to take in on and get it 100% Needed a last minute alignment don’t on a custom suspension setup on a Friday and the staff at Columbia Ford was willing to take in on and get it 100% More

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recall service i had a recall on the passenger side airbag the work was completed on time with no additional work necessary very satisfied with the turn around i had a recall on the passenger side airbag the work was completed on time with no additional work necessary very satisfied with the turn around More

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