Joe Briggs

Jason was great! ! Very considerate of my time and gave me a nice Subaru to borrow for a few days while they completed the work. Car runs great now! ! Very considerate of my time and gave me a nice Subaru to borrow for a few days while they completed the work. Car runs great now! More

by melissatarr Verified Customer Verified Customer

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Excellent service and sales! We leased 2 2024 vehicles (hassle free) form Granite and we could not be more pleased. We will certainly re-lease from them again in 2027. We leased 2 2024 vehicles (hassle free) form Granite and we could not be more pleased. We will certainly re-lease from them again in 2027. More

by gallantej Verified Customer Verified Customer

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Excellent customer service. Always pleased after a visit. The granite Subaru team always exceeds my expectations. Always pleased after a visit. The granite Subaru team always exceeds my expectations. More

by vaillancourt.jamie Verified Customer Verified Customer

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Always great customer service, clean environment, and good explanations. Those working there are very friendly.. good explanations. Those working there are very friendly.. More

by ERACIOPPI Verified Customer Verified Customer

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This dealership valets my car to and from work for no charge. I enjoyed this service previously when I bought a used Lexus in Springfield, MA. I never have to waste another precious weekend hour getting charge. I enjoyed this service previously when I bought a used Lexus in Springfield, MA. I never have to waste another precious weekend hour getting my car serviced. The communication lines are open and I receive text updates. The tests include a link which categorizes my repairs with color coded criticality. I know my 138k car needs maintenance especially with salt spray and harsh New England weather swings. The service link included photos showing bushing wear and other specific situations. I then approve or can select to wait later to address non critical issues. Subaru retrofitted a design issue of a shield which hopefully will slow the bearing wear issue. I can phone the service department anytime for a quick update. This dealership is technically adept and a reassuring pleasure to work with when it comes to servicing my car. I repeat my hope: to reach 300k safe miles with this dealership servicing and maintaining my vehicle. When Subaru introduces a reliable hybrid SUV which fits my bike in the back hatch, I will consider buying here and not my usual Toyota. I inherited my Forester. And this dealership applied my oil change/tire rotation coupon without being prompted. This is the way I like to conduct my business. Did I forget to mention they wash my car and my weathertec car mats for free? More

by AMYSELIGK Verified Customer Verified Customer

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Very informative and communicative! A pleasure to work with and even helped save me money. A pleasure to work with and even helped save me money. More

by NMARTINI82 Verified Customer Verified Customer

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happy to hit 5 stars on a review but i hate having to write something as well. so please don't make this a requirement in the future or i won't provide feedback. thank you write something as well. so please don't make this a requirement in the future or i won't provide feedback. thank you More

by mlek Verified Customer Verified Customer

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There professionalism, and expertise are amazing. They treat customers with great respect and honesty, will always be Subaru client!! They treat customers with great respect and honesty, will always be Subaru client!! More

by MELVINRODRI Verified Customer Verified Customer

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Thiago was there every step of the way. Very knowledgeable and answered all my questions. He showed considerable concern for my well being during the whole time at Granite Subaru Very knowledgeable and answered all my questions. He showed considerable concern for my well being during the whole time at Granite Subaru More

by hevey_r Verified Customer Verified Customer

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The service at Granite Subaru is always friendly and thorough. I have been a customer of theirs for over 24 years. thorough. I have been a customer of theirs for over 24 years. More

by sciencewow63 Verified Customer Verified Customer

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