Joe Cerveny
Joe Cerveny at Yark Chrysler Jeep Dodge Ram FIAT

Joe Cerveny

Assistant Service Manager

Yark Chrysler Jeep Dodge Ram FIAT

6019 West Central Avenue
Toledo, OH 43615

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rated
33 Reviews

Raised in Toledo, Joe has been with Yark Automotive since 2016. In his role at Yark, he enjoys interacting with customers and providing them with excellent service. Joe loves to cheer on the Ohio State Buckeyes. His favorite car is the 1967 Shelby GT500.

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rated

33 Reviews

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Dealership Experience

7 yrs, 5 mos

Specialties & Trainings

Wagoneer Ambassador

Jeep Expert

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33 Reviews of Joe Cerveny

January 07, 2023

Dealership Rating
Employee Rating

I was updated and kept in the loop at all times by the service manager for this extensive repair/recall. More

by jjrmd1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for the kind five-star review! We're glad our team could help you stay updated during the service experience! - Yark Chrysler Dodge Jeep Ram FIAT

October 04, 2021

Dealership Rating
Employee Rating

Joe Ceverny is an outstanding manager who definitely went above and beyond to help me with a front end issue in my 2019 RAM Longhorn. He personally took the case on, ensured it was fully repaired, and even d More

by waynekinsel01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chase Atkin

Oct 05, 2021

Yark Chrysler Jeep Dodge Ram FIAT responded

We're so glad Joe and the Yark Automotive Group team could help you find a great Ram Longhorn! We hope you love your new truck and come to visit us again soon!

May 22, 2021

Dealership Rating
Employee Rating

Great service very friendly and knowledgeable employees. Will definitely come back for all my service needs. I will recommend Yark to my family and friends. More

by Dschumann00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Hehl, Tyrone McCluney

May 25, 2021

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for this awesome review! We are honored to receive your support and look forward to the opportunity to assist your family and friends! - Yark Automotive Group

April 21, 2021

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Employee Rating

Am very happy with a new Jeep Cherokee. I worked with Dave Duncan and he is great, helped me stay in my price range. I’ve gotten my last 3 vehicles from him and highly recommend doing business with him. More

by cweaks5005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Duncan, David Duncan

Apr 21, 2021

Yark Chrysler Jeep Dodge Ram FIAT responded

Congrats on your new Jeep Cherokee! We're so glad Dave could assist you through the buying process and you have trusted him with 3 of your purchases! Thanks for your business with us at Yark Automotive Group!

January 19, 2021

Dealership Rating
Employee Rating

Great Service They help me with my car and they explain to me what I got done this is the best company ever been to More

by ravenj1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Hehl, Angie Zeitler, Tyrone McCluney , Martin Campos, Sue Emery, Wayne Haley, Stephanie Jarvis, Matt Warner

Jan 20, 2021

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 18, 2020

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Employee Rating

I was greeted by name (I had an appointment), the job was done quickly, I was treated with respect...a great experience. Thank you, Joe! More

by KSNOWMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 21, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 07, 2020

Dealership Rating
Employee Rating

Very disappointing experience, but because of Mike Hehl and Joe Cerveny I wouldn't consider taking my car anywhere else. Brought in my car back in October with number of issues,however my start issue wasn' More

by mla2006
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Mike Hehl , Chase Atkin, Wayne Haley

Dec 09, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

We truly apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. We hope that after speaking with Joe, all your concerns have been addressed at this time. Please know it is never our intention to have any of our customers feel less than satisfied while working with our dealership and look forward to continue working with you and gaining your trust back in our company. We hope that you are satisfied with the outcome and will be able to update your review accordingly.

November 26, 2020

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Employee Rating

AWESOME DEALERSHIP A+++++++++++++++++ very easy to work with didn't spend as much as I thought I would for a oil change they are the best More

by TODDSKIDMORE1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Hehl, Tyrone McCluney , Chase Atkin, Wayne Haley, Stephanie Jarvis

Dec 02, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 25, 2020

Dealership Rating

Great service and salesman provided multiple options to meet both my financial range with a reliable vehicle. Will refer anyone looking for a new or pre-owned vehicle to go to YARK! More

by SKILLS1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Miller , Greg Early,Anthony Okdie,Joe Cerveny,Jason Miller

Dec 02, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 12, 2020

Dealership Rating
Employee Rating

I had a bad set of tires on my new vehicle and my warranty processing for the tires through Yark was denied. Good Year had given me a claim number and shipped the new tires to Yark. Not good! More

by BIGJREESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Hehl , Chase Atkin, Sue Emery, Wayne Haley, Corey Morris

Nov 13, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us. We apologize for any inconvenience or frustration it may have caused you. We value you as our customer and hope to serve you again in the future.

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