Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram
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Joe Hilliard | Page 27

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
808 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

31 yrs

Industry Experience

31 yrs

4.9

808 Reviews

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808 Reviews of Joe Hilliard

March 22, 2022

Dealership Rating
Employee Rating

I receivedEfficient and professional service. The technician was very knowledgeable and informative. The waiting area was very clean and friendly More

by Cribari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 21, 2022

Dealership Rating
Employee Rating

Klaben continues to provide very good service for me--about 20 years now of service to my Dodge Durangos and now a Jeep Grand Cherokee. Joe Hilliard is my preferred service advisor. More

by dfetyko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 16, 2022

Dealership Rating
Employee Rating

They always get me in and out in a timely manner and take great care of our vehicles. More

by Mjh123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 15, 2022

Dealership Rating
Employee Rating

Honestly, klaben dealership is repeatable with their service. They don’t try to oversell you services you don’t need. More

by davezabocpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 13, 2022

Dealership Rating
Employee Rating

Courteous and knowledgeable Staff, clean waiting area, in and out as expected. Highly recommend dealership to friends and family! More

by elektra3601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 12, 2022

Dealership Rating
Employee Rating

Honest reliable and a pleasant to work with…Updated waiting area withe free beverages and snacks… More

by Xavier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 10, 2022

Dealership Rating
Employee Rating

They always make it a priority to get my Jeep in and taken care of whenever an issue occurs and I appreciate it. More

by Achlad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 08, 2022

Dealership Rating
Employee Rating

I've taken my Jeep to the same service center since it was new. They know the vehicle and service was great. More

by RAVDUDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 28, 2022

Dealership Rating
Employee Rating

Everyone was very helpful, the parts department answered all my questions about add on parts. More

by weeezer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 26, 2022

Dealership Rating
Employee Rating

Always pleased with service writer Joe Hilliard. He is friendly and make sure the service is done. Will continue to return to him. More

by Jeepdarla1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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