Joe Hilliard | Page 61
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
31 yrs
Industry Experience
31 yrs
808 Reviews
Write a Review808 Reviews of Joe Hilliard
June 28, 2018
oil change and service Scheduling service is quick and easy. Joe Hilliard is great to work with. Joe always lets me know future services needed so I am not surprised by an Scheduling service is quick and easy. Joe Hilliard is great to work with. Joe always lets me know future services needed so I am not surprised by any expensive service. More
June 25, 2018
Excellent service.. We enjoy taking our Jeep to Klaben for auto service in Kent. We get to meet happy and friendly staff at check in. The service on the vehicle is done We enjoy taking our Jeep to Klaben for auto service in Kent. We get to meet happy and friendly staff at check in. The service on the vehicle is done with quality in mind. We get the same friendly customer service each time we go in for service. More
Other Employees Tagged: Don Jacobs
June 25, 2018
Excellent Service Joe provided excellent service for our Jeep Compass. I actually missed my original appointment for 830, but Joe was still able to get appointment for Joe provided excellent service for our Jeep Compass. I actually missed my original appointment for 830, but Joe was still able to get appointment for later in the day. More
June 25, 2018
Only Place to Buy! All I can say is that if you buy a car from any other dealer, your crazy! The folks here genuinely care and go out of their way both before, during, a All I can say is that if you buy a car from any other dealer, your crazy! The folks here genuinely care and go out of their way both before, during, and after the sale. My wife and I have purchased vehicles from another Chrysler/Dodge/Ram dealer in the past, but never again. The customer service here really exceeds expectations. Do yourself a favor...go ahead and stop at a competitor, then stop here. You will be shocked at the difference. And ask for Don Jacobs...he personally deliverd my recent new car over 40 miles to my office and then took another hour to show me everything! Bravo Don! More
Other Employees Tagged: Don Jacobs , Kim Devlin
June 22, 2018
Would recommend Service was great as was sales. Very helpful and easy to deal with. Service was friendly and timely. I would recommend this dealership to others. Service was great as was sales. Very helpful and easy to deal with. Service was friendly and timely. I would recommend this dealership to others. More
Other Employees Tagged: John Coco III, Kim Devlin
June 12, 2018
Service I’ve always had good service from the dodge service center. Joe is always a big help . He always lets me know what’s going on with my truck and he is I’ve always had good service from the dodge service center. Joe is always a big help . He always lets me know what’s going on with my truck and he is very respectful and honest. More
June 05, 2018
6 months service Service on leased Jeep was excellent. Friendly,timely and I returned the next day because of my error in operating windows and Joe took time to rem Service on leased Jeep was excellent. Friendly,timely and I returned the next day because of my error in operating windows and Joe took time to remind me what I knew well but got mixed up. More
June 05, 2018
Amazing Throughout all the years the staff have been nothing short of amazing I know if I have questions Or concerns from sales to service I’m taking care. Throughout all the years the staff have been nothing short of amazing I know if I have questions Or concerns from sales to service I’m taking care. More
Other Employees Tagged: Steve Stephens, Brian Franklin, Timothy Beane , John Coco III, Jeff Reider
June 03, 2018
Great experience Started shopping for a seven passenger van and found the Pacifica. So many packages and was very confusing. Jeff showed us the most for the least leas Started shopping for a seven passenger van and found the Pacifica. So many packages and was very confusing. Jeff showed us the most for the least lease payment and got us all the equipment that we wanted. Love the 10” TVs and the nav. Thanks so much for a easy and pleasurable experience . More
Other Employees Tagged: Steve Stephens, Brian Franklin, Timothy Beane , Jeffrey Beane
May 24, 2018
got the job done fast and correct. my first service experience was bad. they over filled the oil and left oil drips on the engine cover and underneath where you drain it. this time it w my first service experience was bad. they over filled the oil and left oil drips on the engine cover and underneath where you drain it. this time it was much better. doing a neat job is important to me. I am a car guy , I put armorall on my engine cover. More
Other Employees Tagged: Don Jacobs , Caleb Jacobs, Tom Papish