"Arthur=best car salesman ever!"
Couldntve had a better experience. Thanks to Arthur for making everything easy and fun! He truly doesn’t have a mean bone in his body!
"New Purchase Lexus RX350"
I went to Johnson Lexus in Durham with plans to purchase a certified preowned 2016 or 2017 RX. The pricing was so great that I walked away with a new 2018 Lexus RX 350. I credit Justin Bowden with changing my mind to purchase the newer model. Joe Huntley sweeten the deal with an excellent value on my trade in. He remembered me from my last purchase and was familiar with the service record of my 2011 LS460. I must also mention Amber Harris. She was handling the service of my LS460 and connected me with Justin, when I expressed an interest in purchasing a new car. Even though she was on the service side, she was there to help in any way I needed. The car is a beauty, but the superb customer service is the real reason that I keep purchasing and servicing my car at Johnson Lexus. Kudos to your team!
"Honest, professional and friendly!"
Everyone that I dealt with at Johnson Lexus of Durham was wonderful to work with! Eryk, our fantastic salesman, listened to my list of 'wants', answered my questions honestly and did everything possible to find the car I wanted. Ryan worked diligently to make the best deal and fit the 'numbers' into my budget. Simon explained the financial details and helped me select the package that was just right for me. Jamie was awesome at sharing her expertise on the actual car itself. And of course Joe was involved in every aspect of the deal, adding a personal touch of his own. Win, win for me! I will definitely be back and know that my car, and I, will be well taken care of!
Other Employees Tagged:
, Simon Lunt, Jamie Perry
"Best buying experience I have ever had in purchasing a car."
Did my research on the car I was looking for on cars.com and found one at Johnson Lexus. From the time I stepped into the dealership til the delivery of the car I purchased, Arthur Wright and later Joe Huntley, were courteous, friendly, and listened to every question and request I made. There was no sweating over the small stuff, only a desire to meet my requests and making sure I was informed and satisfied with every step of the process. I don’t usually do reviews, but I couldn’t not do one in this instance as this was the first no stress, non-pressured, non-manipulative car buying experience I have ever been a part. Arthur Wright is friendly, knowledgeable, understanding and very accomodating especially when we had to address some things made more difficult because I live in another city. I will not hesitate to first consider contacting this dealership or Arthur when buying my next car.
"Great sales team"
- John D
We recently purchased a used RX350 from Johnson Lexus of Durham. Bob Niemyski, Ryan Meagher and Joe Huntley all played a hand in our purchase and were to a person the most professional sales team you could ask for. The RX350 exceeded our expectations and was in even better condition than promised. Bob has followed up on our purchase to insure we are completely satisfied and even went so far as to mail us some papers which we left at the dealership. Without a doubt, we enjoyed the Johnson Lexus experience and would recommend this dealership and sales team to anyone.
Other Employees Tagged:
, Bob Niemyski, Ryan Meagher and Joe Huntley
"Excellent Buying Experience"
From the time I saw the vehicle I wanted online to the handshake as I left, my experience with Johnson Lexus was superb. I flew from South Florida, was picked up at the Raleigh airport by Clay Callaway, and the process began. The paperwork was ready, the 2016 Tacoma was ready and the experience took 1.5 hours from arrival at the dealer to the time I got on the road back to Florida. Everyone I dealt with was interested, professional and knowledgeable. An unexpected pleasure in auto buying.