Staff have always been the best-answering any questions or concerns. They keep you informed as to where they are in the service process of the vehicle. Very nice waiting area for those of us who choose to wait.
Lexus was very prompt and courteous in scheduling the appointment for the airbag replacement and designated the specific part with my name on it to assure availability when I brought my car for service. I enjoyed the promptness and efficiency with which all this was carried out.
HI Gabe, thank you so much for taking the time to give us this review! We know recall appointments can be an inconvenience, so we are glad to hear your were taken care of! Let us know if there is anything else we can do for you. Sincerely, Your Lexus of Wayzata Team
November 02, 2018
- SWSCHOEB Verified Customer
Everyone that we associated with was very professional, courteous and friendly. We would definitely recommend Lexus of Wayzata to friends and family. Love the ride. Everyone was very knowledgeable. Thanks for an excellent experience.
Thank you for letting us know about your experience at Lexus of Wayzata! Our team strives to know the vehicles we sell so we can best help you find the perfect fit. We highly appreciate your recommendations and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103
October 25, 2018
"New 2018 RX 350"
- DONMORR1954 Verified Customer
Val was great and it was a very pleasant process to sign the paper for the new rx350 This is our 5th Lexus from this dealership
Val knew what I was looking for and he delivered as he always does
I have used your service department for all service over the years They are a great crew
Thank you for letting us know about your experience at Lexus of Wayzata! Our team strives to find out what our customers need most out of a vehicle so we can find the perfect fit. We highly appreciate your business over the years and can't wait to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103
October 11, 2018
- Allan Verified Customer
The service was excellent with good recommendations to prevent automobile problems from developing in the future. Thanks for sharing your time and expertise with us!
Allan, thank you so much for leaving us such an excellent review! Your safety is our top concern so we're happy to suggest additional recommendations to keep your vehicle running smoothly. If there's anything else we can assist with, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137