"Giving car dealers a new and improved image! "
I came into Premier BMW with very little knowledge of the product, and dreaded being bombarded by sales people and pressured into a purchase, like some past experiences at dealerships. I can confidently say that premier is NOT one of those dealerships at all! Joe Martin met with me, spent over an hour and a half explaining everything there was to know before making a decision, the good and the bad. His no pressure approach was a true breath of fresh air, I quickly let my guard down and was able to open my mind up to the vehicle and take my time making a decision. Although, ultimately I decided that the brand was not best suited for my current lifestyle (I’m just not ready to give up the third row seating!), I had a truly wonderful experience with Joe, and Richard Harrington in finance, who really worked hard and got me a spectacular deal that was hard to say no to. I would highly recommend this dealership, and specifically Joe and Richard to anyone looking for a sporty, road gripping and loaded BMW.
The best people you will ever work with Ben is amazing the hole staff at bmw or cape cod is incredible I would recommend them to anyone if you are in the market for a bmw go there and you won't regret it
"Great salesperson and dealership."
- Kati &1
Can’t say enough good things about Joe Martin when I compare him to all the car sales people I have dealt with over the years, it was truly a pleasant and outstanding experience.
The other dealership employees that my wife and I had contact with were also very helpful, and professional.
A very satisfied customer.
"Relaxing sales approach"
- Another happy customer
I enjoyed working with the sales staff. I found the atmosphere to be very relaxing. I was greeted by a friendly receptionist. The features of the vehicle I viewed was explained very clearly. The price was spot on.
"Great experience with Ben at BMW Cape Cod"
I had a great experience at BMW cape cod. Ben was great. I would highly recommend him if you are in the market to buy a BMW.
"Outstanding Customer Experience"
From my initial phone call with Joe Martin to the delivery of my wife's new BMW today my experience was seamless. Joe is the consummate professional who always has the time and patience to answer questions yet is efficient in that everything was done in a timely manner. I can't say enough good things about Joe....no hype, no pressure, very knowledgeable and always friendly. Brandon was also exceptional from taking my wife on a test drive to teaching her all about the car at our delivery today. Brandon is passionate about doing a great job and loves BMW and it shows in everything he says and does. Our experience at BMW of Cape Cod was probably the best experience we've ever had at any dealership and that includes buying over 30 cars, probably at least half of which have been BMW's. I would highly recommend Joe, Brandon and BMW Cape Cod if you are in the market for a BMW. I know we will be repeat customers, which is probably the best testimonial I could ever give. Well done BMW of Cape Cod!!
"Best car purchase experience ever"
From the moment we walked in the door until I drove off the lot a few days later with my X1, this by far was the best customer experience with purchasing a new vehicle ever. Joe was extremely courteous, professional and expedited everything to insure that we were satisfied with our new purchase. Brandon was a terrific and very knowledgeable “tutor” in acclimating me to the inner and outer workings of my new vehicle during the test drive as well as the day of my purchase. All user friendly, all professional,very very pleased with the experience. Kudos to these fine gentleman - they should be commended on excellent customer service.
"Honest and great service"
I can’t say enough how friendly, helpful, and transparent Joe Martin and BMW of Cape Cod were. They made the process of buying a car long-distance painless. The car was in exactly the condition described, spotless.
"Wouldn’t Go Anywhere Else"
I am NOT an easy customer...to say the very least. I love cars....and have had many over the years....and I AM picky! I just tend to notice the smallest details. Just the way I was wired!
This dealership has been “beyond helpful, knowledgeable, patient....and through all of this...always friendly”.....and offered me a great deal!
What else can one say about “Good Service....And A Great Staff”?
Wouldn’t go anywhere else....PERIOD!
Many Thanks...And Hats Off To All!
"Excellent Coustomer Service"
Joe Martin provided us with excellent customer service. Fast, efficient and above and beyond what we expected. Would definitely reccomend BMW of Cape Cod. Excellent staff!