Joe Nowlin

It was great experience working with the sales team at Audi Rockville. I will recommend this dealership to others. Audi Rockville. I will recommend this dealership to others. More

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Antonio, Joe, Carlos, and Stacy, were on the team that sold us our A4 S line. Everyone was fabulous to deal with. We drove out from the District to deal with this dealership and it was worth it. sold us our A4 S line. Everyone was fabulous to deal with. We drove out from the District to deal with this dealership and it was worth it. More

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This is the second time we have bought a car at Rockville Audi. Larry Sevrin runs a great shop over there. Joe Nowlin makes the sales process go easily. And the Audis are great cars! Audi. Larry Sevrin runs a great shop over there. Joe Nowlin makes the sales process go easily. And the Audis are great cars! More

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Joe Nowlin is phenomenal! !! He's also the manager who had to step in where the salesman (Kirk Saraydaroglu) failed terribly. The salesman told us there was no negotiation of !! He's also the manager who had to step in where the salesman (Kirk Saraydaroglu) failed terribly. The salesman told us there was no negotiation of the price he quoted so we asked for the manager who told us opposite. The salesman didn't know how to operate the vehicle I bought nor was he able to help me get connected to the car. I had to connect on my own and figure out the settings, etc., myself. Audi vehicles require a card with pin to setup. The card was attached to the key. The salesman told me to skip that part and I can do it later after he had me attempt to sign in 7 times ... that's an exact number, I'm not estimating. I had to instruct him on the process by 1st telling him to stop pressing buttons and read the prompts. Once that occurred, I told him the card we needed was on the key inside the building on his desk. When he got out of the car to go get it, I was able to properly begin setting up the connection to my vehicle. Before the sale, I didn't appreciate the fact that he patronized me. I asked a question about the car and his response was "(my name) look, a new car, shiny, it's a new car (my name)". That irritated me. Also, when I finally got home, there was NO charger in my car for the fully electric vehicle I purchased, smh. I texted the salesman with no resolve. The next morning, I called the salesman and he said the office was closed for Christmas Eve but I could come by on Tues for a charger. I told him to call a manager and have the manager call me back. The salesman (Kirk) called me back and said there was no resolution but I could have his personal charger until Tues. I then told Kirk, no. He kept trying to get me to agree so I had to say, "I appreciate the offer but I respectfully decline. I don't want to use someone's personal charger. I want the charger that comes with my car. I asked you for a manager, not for you to call me back. Can you have a manager call me?" There's more that occurred but it would take forever for me to share all. Bottom line, I bought one of the most expensive cars on the lot and got the worst salesman who wasn't knowledgeable, had bad manners, tried to rush through things that were important because he didn't have answers, and was NOT attentive of my needs as a customer. More

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We had a great experience at Audi Rockville Dealership. The general manager Larry Sevrin was very helpful. We Found the exact car we wanted (the colour, model, trim, leather seat and so on ) with excellent The general manager Larry Sevrin was very helpful. We Found the exact car we wanted (the colour, model, trim, leather seat and so on ) with excellent customer service and attention-to-detail. We highly recommend this dealership. Ask for Kirk he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible ( thank you for the popsicles and snacks and 3 our kids really enjoy waiting during the process) They have great service and they know they’re stuff. It was smooth transaction and very helpful staff made our 1st Audi buying experience easy and the finance manager Joe has given us the full attention to all our finance needs. Thanks again for the great help! More

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Kenneth Chang , Joe Nowlin and Jun Oh know customer expectations and surpass them. Well done! expectations and surpass them. Well done! More

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Audi Rockville's Sales Department assisted me in purchasing the car I wanted at a great price. The ease of the process was truly a first class experience. Ken Chang and all of the Sales members I i purchasing the car I wanted at a great price. The ease of the process was truly a first class experience. Ken Chang and all of the Sales members I interacted with were courteous, professional and went out of their way to provide an exceptional experience. More

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Outstanding experience with Joe. Makes the process fun and easy. Highly recommend and will buy from him again! Makes the process fun and easy. Highly recommend and will buy from him again! More

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Joe is AWESOME! I had been with another luxury German automaker for the past 10 years & 3 vehicles and while overall pretty satisfied, I wanted something different. I had been with another luxury German automaker for the past 10 years & 3 vehicles and while overall pretty satisfied, I wanted something different. Walked in to Audi Rockville when I saw they had a vehicle I wanted, and was lucky to get Joe as my sales rep. He was extremely helpful, professional, easy going and just a pleasure to work with. I walked out with the vehicle I wanted and a lease I was comfortable with thanks to Joe. Look forward to working with him again when it comes time for my next Audi! Thank you Joe! More

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The staffs are professional and responsible. They understand the needs of customers and did a really good job. It's a popular site so the waiting time is a bit long but still within an acceptabl They understand the needs of customers and did a really good job. It's a popular site so the waiting time is a bit long but still within an acceptable range. More

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