JOSEPH RICCOBENE

Hands down best car purchase experience I ever had. No games or negotiations. Best price presented and blew every other VW dealership out of the water. Joe was amazing and the nicest person I ever d No games or negotiations. Best price presented and blew every other VW dealership out of the water. Joe was amazing and the nicest person I ever did business with. Can’t say enough how much I enjoyed giving him and platinum VW my business. They have earned a customer for life. More

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Great experience with a no nonsense dealership! Easiest car buying experience I have had yet! Easiest car buying experience I have had yet! More

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They explain everything All financial detail Extremely courteous This is why in 10 years this is my second car from them Extremely courteous This is why in 10 years this is my second car from them More

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Really good people and leao was great worked with me and the numbers I wanted the numbers I wanted More

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Very pleasant experience! Joseph stayed after work hours to finish the process. He made sure we got the lowest price in Long Island, NY. He is very calm. Even if you don't speak good English, he is very cle to finish the process. He made sure we got the lowest price in Long Island, NY. He is very calm. Even if you don't speak good English, he is very clear and you can still understand him and he can understand you. -Suzy and Hany More

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Everyone at platinum vw is fantastic. They are so helpful and nice and really know how to treat their customers ! I’m a loyal customer! And will recommend them to anyone who is looking for a car. and nice and really know how to treat their customers ! I’m a loyal customer! And will recommend them to anyone who is looking for a car. More

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I’ve been doing business with Platinum for years, this is my third car I’ve owned / leased. Always a pleasure! Vildan managed to get me a GLI autobahn after months of looking around. I didn’t have to settle my third car I’ve owned / leased. Always a pleasure! Vildan managed to get me a GLI autobahn after months of looking around. I didn’t have to settle even with the difficulties of covid. More

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I had a great experience working with Joe at this Volkswagen dealership. He was incredibly helpful and patient. I was torn between leasing and buying - Joe mapped out all the different options for ea Volkswagen dealership. He was incredibly helpful and patient. I was torn between leasing and buying - Joe mapped out all the different options for each route and helped me figure out which option and payment plan was the best for me and my comfort level. Additionally, I got a great deal with the December incentives and picked up the car two days later! Joe even walked me through all the features and helped me get my phones connected and set up. I love my new 2020 Jetta and how smoothly it drives and all the features! More

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It was an absolute pleasure working with Joe R. from Platinum VW. I was in the market for a new lease of a VW Atlas. I was at the end of my Infiniti QX60 lease and was shopping numbers at various VW dea Platinum VW. I was in the market for a new lease of a VW Atlas. I was at the end of my Infiniti QX60 lease and was shopping numbers at various VW dealerships. My first stop was to their website, which was extremely intuitive. I spoke with a customer coordinator via a chat system, explained what I was looking for and asked for next steps. The representative assured me that she would put me in contact with someone from the dealership. 20 mins later I received a call from Joe. He is such a nice man, not pushy, just listened to my needs and asked what did I need from the vehicle. At this point I was really only interested in captain chairs. Joe said he would get back to me with numbers. At this point I was getting the run around a from numerous dealerships that would only provide numbers if “I came in to speak with a salesman”. With how things are post-COVID, I did not think it was a huge deal to get simple numbers via either phone or email. Joe came back to me within an hour with solid competitive numbers and advised me that they were waiting for a shipment of cars, so it could be a couple of days. I asked joe to send me the deal in writing in the interim, to discuss it with my wife. After discussing the terms and looking at other dealer supplied numbers I knew Joe and Platinum earned our business. To my surprise, Joe reached out to me the following morning to tell me not only did the vehicle I was interested in came in a week earlier, but it was heavily optioned and they would honor the original prices quoted. It was at this point that I asked Joe for next steps and he sent me the credit app via email. I promptly filled it out and had a firm deal within a matter of hours. I took delivery of my car the following day and was impressed on how seamless the entire experience was. I was delivered a vehicle in less than 20 mins. Joe and Platinum not only over provided on the dealership experience, but they have earned a customer for life. The not only had extremely competitive numbers, the transaction process was easy and pressure free and delivery was a breeze. Kudos to both Joe and Platinum for making the leasing process easy! More

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Excellent And Thorough Service I did not make a purchase from them but would not hesitate to do so in the future. I contacted 4 VW dealers in NY & NJ and Joseph was the only one to I did not make a purchase from them but would not hesitate to do so in the future. I contacted 4 VW dealers in NY & NJ and Joseph was the only one to provide exactly the information I needed. I had a detailed request & Joseph provided detailed answers. The prompt & thorough service he provided was appreciated and noticed. More

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