"No pressure, excellent service!"
An awesome dealership filled with honest people that truly care about your purchase!
I worked with both Joes (Big Joe & Small Joe) Ozzy, Greg and a few others during the purchase of my new 2019 CX-5. They were not only informative but also took the time to get to know what I was looking for in a new car to make honest and educated recommendations.
As a young customer and first time car buyer, I was apprehensive about dealing with the details and sales that goes into the purchase of a new car. After dealing with many other dealerships that used aggressive selling tactics, it was so refreshing to meet the team at Huntington Beach Mazda who were glad to help and agree on a great price.
Thanks guys!! Loving my new Mazda!
"Joe Rosales is the BEST!!!"
- Rosa Elia
If you’re looking for someone to work with you in a straightforward and honest way, “Big Joe” is your guy! I will never by my Mazda’s anywhere else or from anyone else. He truly went out of his way to make me feel comfortable with my purchase. I’m truly happy and satisfied with all of the service. Greg was very helpful in guiding me through all of the technology on the console and was so thorough. Thanks Joe, Greg and everyone at Huntington Beach Mazda for making this a pleasant experience for me and my son. You took great care of us.
~Rosa Elia M
"Fantastic in every aspect possible"
All in all, Huntington Beach Mazda was the best location, best customer service, best deal, best environmental status dealership I had seen in search for a new car. I got my very first car, a mazda mx-5 miata, for the lowest price in the country. It came with a warranty already applied as well. As far as the customer service goes, I was blown away. We came to look at the car about a week before the purchase and no pressure was placed on us. We were helped by Big Joe and Ed when test driving the miata (nice, friendly, helpful, professional). Louis Chavarry helped us with some paperwork to finalize the purchase and was absolutely amazing. I'm not sure how long the purchase process took but Louis has a way of making paperwork seem like a treat with his positive attitude and his witty intellect. Finally, we were helped by Greg Underwood who showed us the ins and outside of my new car. He super laid back yet had a positive attitude and showed me about 20 features I wouldn't have even noticed if it weren't for Greg.
The sales folks at HB Mazda are very friendly and easy to work with. I happily drove away with a 2018 CX-5. They worked with me to make my payments work for me. Honestly, this was one of the best experiences I had buying a car.
"Great car, great dealership"
- Bev Walters
This is the second car I have purchased from HB Mazda and from Joe Rosales. The experience was great from beginning to end. My 2012 Mazda3 was totaled in an accident, and suddenly I needed a new car. I knew I wanted another Mazda because I believe my Mazda3 saved my life. Still, I wasn't sure which model to buy this time. Joe took the time to help me decide which one I liked best. After several visits and test drives, I knew it would be the CX-5. With each car, Joe went over the many options, but I never felt pressured.
The finance department was great, no surprises, and Greg was fantastic as he explained the many features my new car had before I drive off..
I bought my Mazda3 from HB Mazda in 2012. I enjoyed my initial experience and grew to love the service department over the years, so I came back. Dealerships do not generally earn my loyalty, but HB Mazda has.
"Great and friendly customer experience"
The entire experience was simple, with no surprises or unexpected fees.
Ed was always very friendly and never put any pressure on me.
Joe was also very honest and clear with the numbers.
Greg spent a really good time with me explaining every details about the car. He helped me set my phone up and made sure I knew how to use every function of this car properly.
"New (almost) Mazda Miata"
Just bought a nearly new Miata. The dealership sold it as used although the car itself had under 50 miles on it and so it turned out to be close to a real bargain. The process was simple and straightforward with little/no unwanted selling pressure. I worked with one sales person - Joe Rosales - but others I had contact with all were eager to help. overall A!
"Top Notch Dealership! Amazing!"
This dealership is top notch! Ed, my sales guide, went above and beyond to make sure I purchased the car I was most comfortable with. Joe Rosales, in sales, tried his absolute hardest to make sure he worked with me and my financing hiccups. Louis C., the finance manager, ended the paper signing process without a hitch. And Greg showed me every gadget in my car and exactly how to use it. They truly work as a team and it was superb! Thank u all!
"Great Easy Experience"
I was sent to Joe Rosales from Larry Henderson at their Tustin location as it appeared the car that I had been looking for was on their lot. From the moment I met Joe, he was very friendly, helpful and patient! There was no pressure with this sale. We went for a test drive in Certified Pre Owned Mazda CX5 and he answered all my questions and we sat in the vehicle as he explained everything to me. After spending some time, I purchased the vehicle. Joe Rosales is somebody I would recommend if you want a very patient, friendly man and very knowledgeble. He understood how picky I was with my decision! I would recommend Joe Rosales to anyone thinking about a Mazda at this location. Thank you Joe for all your help. The whole team was great from start to finish!
"Joe Rosales is what you're looking for in a car dealership."
Joe Rosales was helpful from the get-go. I live about two hours away from the dealership but decided to bring my business here because of how helpful Joe was and a good deal that he got me. It wasn't just Joe, it was the entire staff. They sold me a good car at a really good price. What more can you ask for?