Joe Trozzo

I have had my volvo for three years. I have allowed no other service department to provide service other than capital euro cars. Money is not a problem. Whatever they recomended for my c I have allowed no other service department to provide service other than capital euro cars. Money is not a problem. Whatever they recomended for my car I would make sure it is done. There 4 point inspection is horrible. They have never checked my tires or if they have never reported it to me. I had to replace all four tires. Although i know eventually the tires need to be replaced i was looking to the service team to let me know about my tires. I look to them to tell me what is going on with my car and they have not. .I honestly dont believe that the service department changed my oil the last time my car was there for maintenance. My oil still says 100% after 10000 miles. They always forget to top of fluids. Three weeks after completing the service on my car my windshield wiper fluid is empty. They offer a free car wash and vacum but only vacum the front of the vehchle. I leave messages for both service rep and manager and do not receive a call back. Although, I only have tried to call 4 times over the last 4 months with these issues and no call back. Therefore, I will be taking my business were it is appreciated and i can trust the service department. I need good services I can trust and depend on. More

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Great customer service. Quick and efficient. No hassle. Joe Trozxo was wonderful to work with! Quick and efficient. No hassle. Joe Trozxo was wonderful to work with! More

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I was impressed and pleased with the video of the walk through. Thanks for your help and great service. through. Thanks for your help and great service. More

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Joe Torrozo was professional and really worked to try and help us with our warranty. He communicated well and answered all our questions. help us with our warranty. He communicated well and answered all our questions. More

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I can always count on Joe Trazzo to get me an appointment. He keeps informed as the service is going on he’s a keeper appointment. He keeps informed as the service is going on he’s a keeper More

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Usually I don't do reviews, unless I'm extremely satisfied with the service. Well the service that Joe Trozzo provided was outstanding. I had a 10:00am appointed and decided to get to the dealersh satisfied with the service. Well the service that Joe Trozzo provided was outstanding. I had a 10:00am appointed and decided to get to the dealership a little early. As I was walking into the service area, Joe saw me and asked, "May I help you?" Even thou I was early he decided to look up my information and proceed with getting the service process started! Joe made the whole process pleasurable. Thanks Joe! More

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Joe Trozzo has always been very professional. Cap Eur has always met my expectations and given excellent service. Cap Eur has always met my expectations and given excellent service. More

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Joe Trozzo is our service rep at Capital Eurocar and we appreciate his handling of our cars needs and the good quality of work the dealership provides. appreciate his handling of our cars needs and the good quality of work the dealership provides. More

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Joe Trozzo was very professional and thorough when explaining work done. Joe provided things that needed attention in the near future. I'm very pleased with the services received. explaining work done. Joe provided things that needed attention in the near future. I'm very pleased with the services received. More

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Joe Trozzo is very helpful and makes sure things keep moving. Always great to work with. Always willing to help. Thumbs up for Joe! moving. Always great to work with. Always willing to help. Thumbs up for Joe! More

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