Thank you for the great review! At Salsbury's, we try out best to provide the best customer experience possible and it sounds like you enjoyed your time here! We look forward to working with you in the future.
July 18, 2019
"My Experience was great!"
- timlewis5541 Verified Customer
it was great customer service provided by this dealership. I would recommend everyone to you guys! Good work! I will be coming back for sure!
Thank you for your review! We are proud that our team was able to provide a great experience for you and we look forward to seeing you again at your next service appointment!
June 25, 2019
- joshuaderouen Verified Customer
Brought Jeep in because it would not start, was told it was an internal failure in the power distribution center. Dealership did not give out loaner vehicles bc apparently that is not something that they do. Had to wait 3 days because truck was delayed with the part needed. Picked vehicle up and 5 days later the same problem occurs. Absolutely ridiculous.
Jeep has 36k miles. Y’all said my tires were bad that y’all could order new ones. All 4 tires has little chunks of rubber pealing, never did anyone mention that maybe I should contact Goodyear or dealership could help. All we got was we could order new tires . Terrible , not coming back..,,,
My truck needed several recalls done and the dealership was able to get me an appointment within a day then all of the work was completed before lunch the day if the appointment. The amount of work required was substantial (including a new water pump) and the total time I was without the truck was under 6 hours. Great job.
The customer service and car buying experience at Salsbury was nothing short of phenomenal. The sales team, led by Patrice Cavalier, and Joe Williams were professional, and amazing at what they do. They take great pride in their work. I highly recommend this dealership over any in the region. Harley in the finance team was great too. No unnecessary sales tactics or up-sells, desperately trying to get every penny out of you like other dealerships. GREAT JOB! I’ll be back. Thank you. You have my business for life.