i really have good experience with joel. he made me feel confident in purchasing my first lexus car. he answered my questions very patiently. i really thank him for helping me out with this important car purchase.
"I purchased my new car "
After being with my old car I finally decided to change it and buy the car of my dreams, I went to Lexus of Silver Spring and Joel Araojo was very nice to me. He helped me to find my new car, he always was nice and attentive with me I really appreciate that, because as a first time buyer I was a little bit nervous, but he help me to overcome the feeling and I felt very confident with my purchase. I only can say thank you very much Joel Araojo for your time and patience with me. I will definitely tell all my friends about the great service... Thanks to the Manager Andres and Nora too, the financial Manager ...
"Hassles free buying process"
Joel was very helpful from the very start. Everything went out smoothly. Including the finance manager, they did their best to make things quick and hassle free. I will definitely recommend this dealership.
I made an appointment to put on plate for my car, but I got in the dealership late. The dealership still provide me efficient and nice service.
"Over all very friendly and great customer cares"
- Jessie car2017
Joel is very friendly and highly professional. He always greet with a smile. I would highly recommend my clients and friends to him in the future.
"Treated me like a family"
- Mr.&Mrs. Smith
I am very happy with my first purchase from Lexus. Joel treated me like a family. He's very warm and hospitable. He always make sure that I am very comfortable. He did not pressure me at all which makes him different from other car salesman I dealt with in the past.
- Lexus review
The dealership was professional and clean, our sales representative was also professional and helped out a lot during the purchase of my new Lexus. It was a great experience. I would come again when the time comes to buy another Lexus.
"i had a great experience "
Joel was knowledgeable, courteous, and friendly. He answered all my questions and was honest when he didn't know the answer, but he always researched or asked the manager on duty. he is a great asset to have on the Lexus team!
"Excellenta and extremely knowledgeable "
Five stars ...love the service .They treat me like a family member and love their enthusiasm .I have been dealing with lexus.for over 20 years but the treatment I received this time was at the top.Kudos for a job well done
I bought a GX from Joel and he was very patient with me eventhough I changed my mind on the colors several times. He's very accommodating and very sincere in talking to me especially regarding the pricing. I would definitely recommend him to my friends and family.