Joel Price

Beck Ford responded

Thank you for your feedback! We apologize for the wait to meet with our finance team and appreciate your patience. We’re glad to hear that once you connected, our finance associate was able to provide knowledgeable and helpful assistance. We truly value your business and your understanding.

Beck Ford responded

Thank you for the kind words! We’re so glad our team made you feel comfortable and confident throughout the process. From the first smile to finalizing financing, we want every step to be pressure-free and enjoyable. We appreciate your trust in us and hope you love your new car!

Beck Ford responded

Thank you for your kind words! We’re so glad to hear you love your new car and found it to be a great value. We truly appreciate your recommendation and look forward to serving you again in the future!

Beck Ford responded

Hello, Billy, Thank you so much for sharing your wonderful history with us! It’s amazing to hear you’ve been part of the Beck family since your 1990 Dodge Daytona days. We’re so glad Joel and Ike were able to create another perfect experience for you. We truly appreciate your loyalty over the years and look forward to many more!

Beck Ford responded

Thanks, Tim! We're glad that our Ford team made your car purchase a pleasant experience.

Beck Ford responded

Thank you for the amazing feedback! We’re so glad to hear that you had a great experience at our dealership. Our team prides itself on providing friendly service, helpful advice, and a smooth process, and it’s wonderful to know we delivered on all three. Enjoy your new vehicle!

Beck Ford responded

Thank you for the great feedback! We're so glad to hear that Joel Price and the team at Beck Ford made your buying experience exceptional and stress-free. Enjoy your new ride — we appreciate your business and hope to see you again down the road!

Beck Ford responded

Thank you so much for your enthusiastic feedback! We're thrilled to hear that you had such a great experience and that our team exceeded your expectations across the board. We'll be sure to pass along your kind words to everyone involved. We truly appreciate your support and look forward to serving you again in the future!

Beck Ford responded

Thank you for taking the time to share your experience with us. First and foremost, I want to sincerely apologize for the multiple frustrations and disappointments you encountered during your recent visit. As a loyal Ford customer for over 40 years, your continued business means a great deal to us, and it's clear we fell short of the service you rightfully expect and deserve. Your feedback about your interaction with our sales team is deeply concerning. Every member of our team should be committed to providing courteous, attentive, and professional service—regardless of the weather or circumstances. It's unacceptable that your appointment was missed and that communication regarding pricing and discounts was inconsistent. We also regret any pressure you felt regarding your SUV, especially after expressing your preference. I also want to acknowledge your long-standing concerns regarding your AC and the freon smell. Your health and safety are top priorities, and I'm very sorry if our service team did not give your concerns the attention they required. I will be sharing this with our service management team for immediate review. I'm glad to hear Jeremy in the Quick Lane provided you with a positive experience—that’s the standard we strive for across all departments. That said, we will also review the discrepancy on your service invoice regarding the tire recommendation to ensure more accurate reporting going forward. We appreciate your honest feedback and would welcome the opportunity to make this right if you’re open to it. Please call our management team directly at (386) 328-0344, ext. 135—we value your voice and would like to restore your trust in our dealership.