"Excellent Salesperson and dealer"
We have bought several cars from this dealer and highly recommend it. We just bought a Crosstrek for Nick (my husband) and were impressed by John Agbey's competence, flexibility, and helpfulness. Plus his sense of humor assisted us as we were under stress due to Nick's old car not passing inspection.
Other Employees Tagged:
, Scott Barmy, manger
"Great service, from selection, through negotiation to price."
- Dave C
We worked with John Agbey and the entire experience was a positive one.
He helped us choose the right model, found an exact match for color and options, and had it delivered quickly from another dealer.
Negotiations were good natured and fair, and the final price was satisfying from all perspectives.
John took the time all the way through delivery, making sure we knew all of the features of this new car.
Other Employees Tagged:
Also worked with John's manager, who was very nice and helpful, but let John drive the sale.
"Excellent experience "
- Mike G
From the minute we walked into the dealership my daughter and I were made to feel as if our satisfaction was all that mattered. We chose Long because we were focused buying a Subaru and we wanted to stay fairly local. John A the salesman was extremely accommodating. He presented only options that fit our needs and did not do what other dealers do and try to sell us a car that they wanted to sell. Finalizing the sale was easy and John worked with us every step of the way. Great job by Long Subaru!
- Kristen Groves
My first requirement for a good sales experience is: NO PRESSURE! John not only helped me identify the right car for my family in the correct price range, he volunteered financing information that changed the entire decision making process. This put me in the perfect vehicle! Thank you so much John!
Ray was absolutely great too. I did not work with him in as much depth, but was pleased with his demeanor and efficiency.
"Just the experience I wanted"
- Happy in Waltham
This was amazing. Very streamlined process with"True Pricing":a saw the car online Fri, saw and bought it Sat, picked up Thur; and drove away with insurance and registry done, inspection, detailed, & a full tank of gas. I am a Happy Customer from Waltham. I'll recommend Long over all the Subaru dealers I've dealt with, including the one just around the corner from me.
I found the service quick and friendly , talk over the phone found me the best deal for my price range and got the car the same day.
"Excellent Car Buying Experience"
- Kyle S
Everyone that I interacted with at this establishment was delightful and very happy to help with any questions, regardless of the sale person I was working with. John was extremely helpful and the minute I walked through the door he jumped to help me with my queries. He was very knowledgeable of the product he was selling and made the whole experience easy and delightful. I would also like to acknowledge that Ray was also extremely helpful and informed me to bring in all the paper work necessary to complete the deal in advance so I was fully prepared for the closing. I would highly recommend anyone who is looking to purchase a vehicle to at least visit this location to learn what it is like to interact with professionals who care about their work .
"Have had a great history."
- Long TIme Customer
This was the 7th Subaru we have purchased from this dealership. We always have been treated well and they have a tremendous service department. However, our initial salesperson was a bit disappointing . We chose a car and finally set on a price and date for pickup, When we went to our appointment to pick up the car, our original salesman, David F., was busy with other clients. We had made an appointment with him. Another salesperson, John A., kindly handled the delivery procedure so that we would not have to wait for David. When John inspected the car, he discovered one of the accessories I had paid for had not been installed. He quickly set about checking on it and got our new car into the service center and the device was installed pronto. David, however, should have been the one to have checked the car out prior to our appointment so we would not have to wait for the accessory to be installed. John then spent quite a long time thoroughly explaining and then showing me features of the car that were new to me. He was wonderful. The manager apologized for the error made by David, and made some compensations. They did bend over backward to try to make it all right. The manager also had our original salesman apologize for the error. I did not want to downgrade this dealership for one man's error. In the ratings below, I am rating John Agby.
Other Employees Tagged:
, Mr. Costa in the service department was very kind and efficient in his work.