"F rating with the BBB Better Business Bureau"
I rated 1 star because there isn't a selection for zero stars. This dealership, from the sales team to the manager are unethical and shady. Typical bait and switch tactics. I found a vehicle and settled on the price. I even have several text messages from the salesman confirming the total price "out the door". The salesman confirmed by itemizing the total out the door price, my down payment and the amount I finance. I took the details to my bank to finalize the deal and get the check. This dealership faxed over the deal but changed the price increasing the amount several thousand dollars. I spoke with one manager going over everything I had showing the original price and was told I was 100% right, this was a error in their finance department, and they would make it right the following day. Next day I get a different manager who was condescending and flat denied they made a error. I requested to speak with the owner and never heard back. I took my business to another dealership and got an excellent deal. After doing some research it seems I'm not the only customer screwed by Sacramento Chrysler. As with anything be sure to do your research before taking your business and hard earned money to a shady business. Check the BBB - Better Business Bureau. Sacramento Dodge Chrysler has a "F" rating and that's not F for F-antastic.