- Nick C.
I HIGHLY recommend this dealership (Infinity of Elk Grove) They choose customer satisfaction over profit! They were very understanding and easy to communicate with. My sales rep was LEE! He is great guy! Everything ran smoothly. Thank you to everyone at Infinity of Elk Grove! Outstanding service
"Empower The Drive"
- Harold W
I was looking to trade my 2006 vehicle for a SUV of a later model. I needed a vehicle with space to carry my dialysis equipment. I thoroughly did my research on the internet as to how much I wanted to spend and how much my trade in would be worth. I went to various dealers both on-line and in person to see what values I could get. I finally went to Infinity of Elk Grove and met a sales consultant Mohamed Mossa. To my surprise he was very transparent and gave us no hassles and a deal that exceeded my financial expectations. We added on the Luxcare package and are very happy with the work and service done on the car.
My wife’s brother and his wife saw our newly purchased car and were thoroughly surprised at the quality and cost. They mentioned that they also were interested in the same car as ours so we took them to see Moh as well. My brother-in -law is in sales and mentioned that Moh is an excellent sales consultant.
I recommend Infinity of Elk Grove to any one wishing to purchase a vehicle without any reservations.
"Great place to buy a car"
My husband and I had a great experience here. Mo was very informed about the car and made us feel very relaxed about the purchase.
"Everyone demonstrated great customer service!"
I have been an infinity owner since 2004 and now I purchased my 2nd car in which I am very pleased. I love the additional perks for their services.
"Very Poor service "
Took my vehicle in for service simple oil change and tire rotation
Well I noticed that the tires wasn’t rotated asked the rep about it he insisted that they were but I had a photo that I snapped while I was waiting to be checked in to disproved that claim he insisted on with the lie It’s very unfortunate you should be able to trust the dealership you purchased the car from I’m very disappointed in Elk Grove infinity .
Concerned Customer 1/11/19
"Great customer service"
We were looking for a midsize SUV. We drove six different luxury models. Three we weren’t fond of and three, including the INFINITI QX50, we loved. The QX50 had all the safety and comfort features that we were looking for. However, the thing that set INFINITI of Elk Grove apart, was the customer service, our salesman, Will Ng, listened to our needs and gave us just what we wanted with no high pressure. After Will had finished his job, Ferhan at the finance desk got us the best interest rate available. I’m totally satisfied and will be returning to INFINITI of Elk Grove the next time I’m in the market for a new vehicle. That might be awhile though, this QX50 is awesome.
"AMAZING NEVER WILL BUY A CAR FROM ANYWERE ELSE"
- Spencer Riese
The deals were great! Not pushy but knowledgeable and fair. Would definetly recommend to friends. Sales team and outstanding. Very patient and helpful. John driebe runs a great business.
"Qx60 for my family"
They are very patient. This was second time i came before i finally bought the car. I bought qx60. I did show interest in buying qx80 but they let me decide what i should buy. Did pros and cons on both models and did not push me to go for qx80 just because they make more money there. I am very thankfull to infiniti elk grove and all the people i met.
Other Employees Tagged:
, Frank waa great too!
"Customer Service "
My experience at Infinity was ( Wonderful! The customer service I received was most definitely above and beyond. ( Littrerly! ) Lee and John both not only made my day but give me a whole new perspbective when it comes to car dealerships I must confess my visit there was the best one I ever experience n all my years n pitching a car. Thnk you Lee and John
"Great service , fast, easy deal! "
Had a good experience, me and my wife browsed a month before , then I came back and made a deal within 15 minutes of being there that I was happy with! Moe, the new gentlemen , and the manager were all great!