John Grundon

John was very helpful and could get me in to be scheduled for my car issue same day. I am very appreciative. Thank you! for my car issue same day. I am very appreciative. Thank you! More

Helpful 0

Report | Print

Once again I have received excellent service from Crown Buick GMC St Petersburg, Fl. John Grundon and Bill Hevel are professional and friendly. I trust them completely. Wouldn't go anywhere else. They sa Buick GMC St Petersburg, Fl. John Grundon and Bill Hevel are professional and friendly. I trust them completely. Wouldn't go anywhere else. They save me money and time. I expect you will feel the same. More

Helpful 0

Report | Print

John Grundon and Crown GMC St. Pete has always exceeded my expectations! The staff is always friendly. If you are waiting for your car to be serviced, the waiting area is inviting, Pete has always exceeded my expectations! The staff is always friendly. If you are waiting for your car to be serviced, the waiting area is inviting, with complementary, coffee, and water along with vending machines, TV and free WiFi if needed. If you have to get back to work or home, the courtesy van is an option that I use and is very convenient. John Grundon, is a very courteous, professional and knowledgeable. John is always patient with me with ALL of my questions. He listens to my needs and concerns first and explains things to me thoroughly so that I understand what the need is for service on my vehicle’s. Thank you Crown GMC and thank you, John! More

Helpful 0

Report | Print

I can't thank your service team enough for helping me navigate through my 2nd party extended warranty. John G and Bill H went above and beyond to help me get a certain part covered that my warranty sai navigate through my 2nd party extended warranty. John G and Bill H went above and beyond to help me get a certain part covered that my warranty said it didn't cover. But in the end it did. You guys save me hundreds and I am so appreciative. And that is why you have me as a customer for life. More

Helpful 0

Report | Print

Another great visit and happy to be back as I sold my Buick a couple of years ago, but happy to say I got another, just so I have the piece of mind to know who is servicing it. Bill Hevel and his crew Buick a couple of years ago, but happy to say I got another, just so I have the piece of mind to know who is servicing it. Bill Hevel and his crew is amazing. Professional, courteous, and knowledgeable. John Grundon was so transparent, honest, friendly and completely upfront to pricing, and what was needed. He even helped me go through all my warranty contracts to let me know what they do and don't cover. Above and beyond, thank you More

Helpful 0

Report | Print

John Grundon is one of the most helpful and friendly person I have met. He explains everything clearly and upfront for you so you are not confused or charged anything you didn't want or need. If you hav person I have met. He explains everything clearly and upfront for you so you are not confused or charged anything you didn't want or need. If you have any question about what he says he explains everything with a lot of patience, respect, and with admiration. More

Helpful 0

Report | Print

They took care of me when I was in desperate need of help. I was 700 miles from home and needed to get home quick. I couldn’t believe that they were able to get me back on the road in one day. I would r help. I was 700 miles from home and needed to get home quick. I couldn’t believe that they were able to get me back on the road in one day. I would recommend this dealership to anyone. Thanks again to John the service writer for keeping us updated. All the staff at Crown were very helpful in trying to deal with our situation. More

Helpful 1

Report | Print

WOW! was all I could say after my first appointment with John Grundon. I have met with many Service Advisors over the years at various dealerships but aga was all I could say after my first appointment with John Grundon. I have met with many Service Advisors over the years at various dealerships but again, all I could say or think was WOW. He was kind, patient and extremely knowledgeable. I didn't feel rushed, he took his time and explained everything in depth without me asking him to. He also gave me helpful information that at the time, I didn't think to ask about. I can't say enough good things about John Grundon or Crown Buick GMC I'm so grateful I found them. P. M. Smith Tampa, Fl. More

Helpful 0

Report | Print

John was great, very knowledgeable and professional from the moment we dropped the car off to the moment we picked it up. Very informative and he explained every detail, so I was not left with any questions the moment we dropped the car off to the moment we picked it up. Very informative and he explained every detail, so I was not left with any questions or concerns. More

Helpful 0

Report | Print

John Grundon was very helpful with my service. I give him Very high marks and would request him again. I give him Very high marks and would request him again. More

Helpful 0

Report | Print