John “JD” Taylor | Page 5

Great buying experience will definitely be back. Help us get the truck we wanted with all equipment. Help us get the truck we wanted with all equipment. More

by mccook213 Verified Customer Verified Customer

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Good customer service. Good truck for good price. I’m dissatisfied about them telling me it went through a detailed inspection, and failed to notice that the tie rod ends w Good truck for good price. I’m dissatisfied about them telling me it went through a detailed inspection, and failed to notice that the tie rod ends were bad on it and one of the ball joints is popping. Sales team is great, but obviously the service dept who inspected it, needs to get more experienced and be more thorough. More

by hurley028 Verified Customer Verified Customer

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Buddy was excellent in helping me get into exactly what I wanted! The process was quick and easy. From start to delivery! wanted! The process was quick and easy. From start to delivery! More

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The sales men are 100% greatful and awesome for wanting to best answer any qustions and meet my wants in buying this truck. Thank you so much!!! to best answer any qustions and meet my wants in buying this truck. Thank you so much!!! More

by Ryan.Fromhart1983 Verified Customer Verified Customer

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I was very happy with my new ram purchase , my second new truck from Murray and the Murray team always does anything they can , nice , honest , on point and willing to work even over text and phone consideri truck from Murray and the Murray team always does anything they can , nice , honest , on point and willing to work even over text and phone considering I live 2 hours away .. I will be back for another purchase and they never let me down ! Thanks Murray team More

by MOTORMANIA84 Verified Customer Verified Customer

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Everyone was super helpful and honest. Hands down my best experience at a FCA dealer in the 15+ FCA vehicles I’ve purchased over the years. Hands down my best experience at a FCA dealer in the 15+ FCA vehicles I’ve purchased over the years. More

by Rick Verified Customer Verified Customer

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Clean, friendly, no pressure. Met my expectations, did and everything I wanted to earn my business! Met my expectations, did and everything I wanted to earn my business! More

by marym161 Verified Customer Verified Customer

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JD and Xander were very pleasant and accommodating and made the purchase of a new vehicle painless, however the finance dept needs a tune-up on customer service. Rob and Robert in the service dept are ter made the purchase of a new vehicle painless, however the finance dept needs a tune-up on customer service. Rob and Robert in the service dept are terrific very good about keeping one informed on vehicle status when having work done. More

by mlt462011 Verified Customer Verified Customer

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I found this dealership to be dishonest and misleading. They delivered a vehicle (internet purchase) that had significant paint issues after representing that it would be totally refurbished with the deale They delivered a vehicle (internet purchase) that had significant paint issues after representing that it would be totally refurbished with the dealer fee paid in full. After the delivery, and advising they would fix the problem if I accepted the vehicle, they were evasive with phone calls and finally never completed they're part of the agreement. It took almost 2 months and several phone calls to get my tag. Cheers to John JD Taylor for being the reason some people find salesmen dishonest and detest vehicle purchases. Wyatt was easy to work with. I'm sure they're are some decent salespeople at Murray, but I would steer clear. More

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Car listing said backup camera. It turns out that no camera came with the Car but was offered for an additional 800. No second key came with the car and John Taylor said He was goin It turns out that no camera came with the Car but was offered for an additional 800. No second key came with the car and John Taylor said He was going to “get Me one “ at cost never heard back from Him. Paid 699 for bumper to bumper detailing and disinfection, car delivered dirty foggy headlights and shredded windshield wiper blades. Got tag/plate late…….overall oversold. More

by hrichwood Verified Customer Verified Customer

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