John Keenan

I recently purchased a 5 series from BMW of West Chester. I have had a lot of cars, and without a doubt my experience with BMW of West Chester was the best dealership that I have ever had. Including buying t I have had a lot of cars, and without a doubt my experience with BMW of West Chester was the best dealership that I have ever had. Including buying two other BMW's from Otto's! Scott knew his product very well, the first time that the salesperson knew more about the car that I did. I would definitely buy another car from BMW of West Chester and Scott. More

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I would highly recommend this dealer to family or friends as the car buying process was effortless. Kyle helped me get into the car I was looking for and beat the deal I had on table to earn my business. I w as the car buying process was effortless. Kyle helped me get into the car I was looking for and beat the deal I had on table to earn my business. I was able to do the deal over the phone and they had the car and paperwork ready when I got there so would not waste much of my time. I would definitely purchase from this dealer again. More

by akash0623 Verified Customer Verified Customer

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Very knowledgeable about the vehicles. Expertise in electric. Vehicles and excellent customer service throughout the y. Expertise in electric. Vehicles and excellent customer service throughout the y. More

by pwellsy7 Verified Customer Verified Customer

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Clean, fast, professional and courteous. I am a long time customer. I recommend them to my friends. I am a long time customer. I recommend them to my friends. More

by steve.a.morgan Verified Customer Verified Customer

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I’ve visited this dealership in the past and what it is today, is amazing. Clean and friendly people who are all willing to help! today, is amazing. Clean and friendly people who are all willing to help! More

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We've been customers for 25 years - new, used, service and parts. We have been dealing with Client Advisor Justice Mogano for that entire period. We are always treated fairly, with great appreciation and and parts. We have been dealing with Client Advisor Justice Mogano for that entire period. We are always treated fairly, with great appreciation and service. We will certainly return and would highly recommend. More

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Absolutely phenomenal. They took good care of me despite the misunderstanding of how the wireless qi charger was standard in the 2021 BMW x3 but is now an advanced option. They took good care of me despite the misunderstanding of how the wireless qi charger was standard in the 2021 BMW x3 but is now an advanced option. Nevertheless, an incredible experience. More

by jvatpsu Verified Customer Verified Customer

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As soon as I arrived I was greeted with a smile and offered a beverage. I was able to a very professional sales rep, Scott who treated me with respect during the entire process. I was in and out in les offered a beverage. I was able to a very professional sales rep, Scott who treated me with respect during the entire process. I was in and out in less than an hour which included a test drive, trade in and negotiating. Very easy process. Definitely recommended More

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Ian, Chad, and John were very pleasant and easy to work with. My purchase of a 2021 M550 was accomplished without any issues with. My purchase of a 2021 M550 was accomplished without any issues More

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First class! Scott made the entire process as efficient as possible and anticipated every issue.the best. Scott made the entire process as efficient as possible and anticipated every issue.the best. More

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