"I have had the most outstanding experience with John..."
I have had the most outstanding experience with John Ledford. Best Sales experience ever in 20 years of buying MB ML/GLE 350’s from MB dealerships.
"My dream car came through"
For nine months I have been looking at a 2007-2008 SL and ran into some crappy deals and dishonest dealers trying to sell you lies. Not this team, James has from the start been thrutfull, on top of every question I asked, respectfully and patience with me (I am very demanding!). They told me the real deal on the car, and I verified with an outsider and the small cosmetics and service items where dealt with so proffesionally and in a cooperative spirit that I drove all the way back, despite there offer to pick the car up for free, to get the minor items fixed and service done. Yes it's an AS-IS deal but they made me so happy to help me to make the car Perfect. AlWAYS buy a used From MBZ and I recommend this Athens team as one of the best teams out there with James speerheading supported by Louis who like James really knows their stuff. Thanks guys, for my perfect dream car, my SL55AMG!
"Excellent service from everyone; great experience!"
- Ian and Renay
This was my first time buying a Mercedes. Alex Pournelle was excellent to work
with. I felt absolutely no pressure and enjoyed the whole experience. Also
enjoyed meeting Shaun Fagrell, John Ledford, and Shane McCarty.
Thanks also to Johnathan Hammont for the nice welcome and the coffee! My wife
and I felt well taken care of. It is good to know of the great support of the Athens dealership
and the Mercedes Benz network all over the State. Thanks to everyone!
"Did what was asked"
- Easiest car buying experience ever
Alex knew I had no plans to be at the dealership all day. Car was ready to test drive and Alex knew if I liked it and we agreed on price he had a sale. Mercedes Benz met my credit union rate on financing. Traded in Audi A5 with 4 months left on lease. I do believe in two years when down sizing our Cadillac Escalade ESV Mercedes Benz will have us as a customer.
- Just Martha
This is my 4th purchase of a new Mercedes Benz from this dealership and I would not go any where else. I hope to be back for a new two or three more before I can't drive. I am already on my way to age 80 HA
Overall excellent experience. I worked with Alex initially, but he was with another customer when I arrived. James stepped right in and took top notch care of me!! They all treated me like family, not a customer!! This was my favorite/ best car buying experience EVER!'
"Mercedes Benz athens"
Mercedes Benz and Alex Pournelle were very courteous and professional. They answered my questions and got me in a fantastic new car! They were very good at explaining the car and the great service l.
"Friendly, attentive, and excellent service from Cliff Davis"
EXCELLENT purchasing experience! Cliff Davis, our sales guy was friendly, knowledgeable, and professional. John Ledford, finance guy explained everything thoroughly and provided an easy, painless buying experience. Mike Daughtry, sales manager provided his usual helpful expertise. Andrew in the gift shop was so nice, he made me feel special. Shane and Sam in maintenance insured my vehicle was perfect inside and out. Beautiful detailing job, showroom perfect! Tabitha at Reception insured check-in and check-out went smoothly. All these people are top-notch professionals whom I hope to deal with for years to come. GOOD JOB CLIFF! You're the best!
Other Employees Tagged:
"The best for pricing and service"
I bought a pre-owned GLE 350 here because they provided me the lowest price even though there were several dealers near me. But I bought the car here not only the pricing but also good car condition, service and their manner to handle with the customers.
Other Employees Tagged:
, Shaun Fagrell - Managing Partner
"Buying and service experience"
This dealership takes care of your every need.The salesmen explain every feature of the car your interested in and are always helpful during a test drive.I have been dealing with it for years and the
service department has always been outstanding.