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John Malcolm
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73 Reviews
Dealership Experience
6 yrs, 4 mos
Industry Experience
29 yrs, 11 mos
73 Reviews
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73 Reviews of John Malcolm
Helpful 
October 19, 2022
Great team to work with. One of the easier car purchases I've ever done. They even ordered an extra key for me One of the easier car purchases I've ever done. They even ordered an extra key for me More
by markrgood
Other Employees Tagged: Spencer Allen , Michael Barnett
October 09, 2022
Spencer was a joy to work with; a great and honest salesman. I would highly recommend purchasing/leasing a car from McDonald Volkswagen. I know I will be back! salesman. I would highly recommend purchasing/leasing a car from McDonald Volkswagen. I know I will be back! More
by uflady
Other Employees Tagged: Spencer Allen , Michael Barnett
September 29, 2022
Zach made this process super easy and straight forward. Will be buying all future vehicles from him. I cannot recommend him or McDonald VW enough. Will be buying all future vehicles from him. I cannot recommend him or McDonald VW enough. More
by Skittlesailer
Other Employees Tagged: Will Routon, David Ward, Zach O'Connor
July 11, 2022
Asked them to fix sunroof cover as it opens up on its own and declined module flash recall as it is my right to decline recalls. They completely botched the whole job by not fixing the sunroof cover as it st and declined module flash recall as it is my right to decline recalls. They completely botched the whole job by not fixing the sunroof cover as it stayed closed for one day and after that went back to being broken. They also performed the module flash that I specifically told them not to do. There's absolutely no communication at all at this dealer or they just don't care!Meanwhile, the mechanic was busy trying to sell me new tires, when my current ones still have a couple of thousand miles on them and a cabin air filter that I can do myself as it does not require any tools to change out. Instead of fixing the problem I brought the vehicle in for, the mechanic was trying to sell me stuff I didn't need. The mechanic is more of a Grease xxxxxx lube tech then a "master mechanic" as stated by the service writer. Highly recommend that you stay away from this dealer! More
by Ricky Bobby
Other Employees Tagged: Scott Mitchell, Will Routon, David Ward, Bernard Brake , Michael Barnett, David Cox, Gerimie Meier, Nathan Maes
April 04, 2022
Work completed very quickly as promised. All issues resolved. Very pleased with the great service. All issues resolved. Very pleased with the great service. More
by kevin.j
Other Employees Tagged: Bernard Brake , Michael Barnett
March 27, 2022
The service advisers at McDonald Volkswagen are trustworthy, friendly, and thorough. They are very helpful and always make my time there comfortable and enjoyable. trustworthy, friendly, and thorough. They are very helpful and always make my time there comfortable and enjoyable. More
by chaelagerber
Other Employees Tagged: Scott Mitchell, Will Routon, David Ward, Bernard Brake , Michael Barnett, David Cox, Stephen Guillet
March 07, 2022
Purchasing process was so easy. I didn't feel pressure and that they genuinely cared about my needs. I told them what I wanted and they found exactly that. Will definitely use them I didn't feel pressure and that they genuinely cared about my needs. I told them what I wanted and they found exactly that. Will definitely use them again. More
by Brandy
Other Employees Tagged: Scott Mitchell, Will Routon, David Ward, Bernard Brake , Michael Barnett, David Cox
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