
John Martinez is a fun, friendly, and outgoing guy. He was born right here in Austin, TX and has lived here ever since. Outside of work he enjoys spending his free time with his family and working out. He has a daughter in the US Navy and a son who is in college and working. He is very proud of his children because they show love and kindness to others. His favorite movie is Facing the Giants and he always enjoys a T-Bone Steak when he can. The happiest moments of John’s life were the births of his children and when he received Jesus Christ in his heart. Favorite Football Team? UT LONGHORNS!!! HOOK ‘EM!
Read more17 Reviews of John Martinez
December 21, 2018
"Easy and fun"
- Red RockI just bought my second Subaru from John Martinez at Austin Subaru. He understood exactly what I wanted and took me straight to the perfect fit! Thanks!
Read MoreOther Employees Tagged: Brent Baker, Stephanie Auld
July 18, 2018
"Service, Accessory Modifications & Sales. "
- msMy busy schedule changes hourly, Adam Massey along with John Martinez went above and beyond to get my car in for a routine service, additional accessory modifications and a huge customer service request (with help from Travis Pastrana) that far exceeded my expectations. Great job guys!! Matt S.
Read MoreOther Employees Tagged: Brent Baker, Adam Massey, Morgan Roberts, William Heller, Chris Dugas, Brittany Nelson
June 15, 2018
"On time, friendly staff, nice lounge"
- Tex 4Service team was prompt, staff remembered me, perfect latte and dog biscuit! Employees seem to be happy in their workplace. So glad I bought at this dealership.
Read MoreOther Employees Tagged: Masha Romanova, John Rivera
March 17, 2018
"Great experience "
- Chris HendelThis is my second time getting a Subaru from Austin Subaru. I picked up my new cross trek last week. John Martinez made the experience flawless extremely efficient and event helped me outfit my new car with the exact roof rack I wanted. Overall the experience was 5 stars just like the first time I purchased a Subaru from John. I would highly recommend Austin Subaru and tell my friends/family to work with John Martinez. Also the service department is incredibly quick and professional. Thank you Louis (Chris) Hendel
Read MoreOther Employees Tagged: Jeremy Marty
February 18, 2018
"First Subaru purchase"
- CReckHave had my Crosstrek for a week now... Extremely happy with it, and the entire car buying experience I had here! John Martinez was my sales rep, referred to me from friend who bought one here from John as well. John was personable, straight-forward, answered all my questions and made the process pretty seamless from beginning to end. Ended up with a really great and fair deal, and I appreciated the time it took. Kudos to the rest of the team, as everyone was very attentive and professional, and I felt at ease the entire time. John and the entire team there exceeded my expectations! This is my first Subaru, but likely will now not be my last. :)
Read MoreOther Employees Tagged: Adam Crabb
February 15, 2018
"Great Experience "
- Kyle MurphyThis was my first car buying experience and it was great! I came in early for my appointment and they were able to accommodate me. I told my sales guy (Erick) what car I wanted and they didn’t try to sell me anything more expensive. I have been driving the for about a week and it’s been great! Very happy with my car!
Read MoreOther Employees Tagged: Erick Franco
February 03, 2018
"Terrific no-hassle experience!"
- InFrontAndOutbackAustin Subaru was the first of several dealerships I visited. They set the bar and I went with them in the end. I appreciate that John offered help and was very responsive when I needed something from him. He didn't pressure me and he was forthcoming when I requested information. There were no surprises. Austin Subaru went above and beyond to expedite re-locating a car from Houston and they worked quickly to remove pinstriping from the car. I really enjoy the friendly atmosphere in the dealership. I enjoyed talking with every person I met there. I'm actually looking forward to hanging out in the cafe when it comes time for my 6,000 mile service. Overall it was a very pleasant experience.
Read MoreOther Employees Tagged: Eddie Hummel, Jeremy Marty, Yelena Smirnova
February 01, 2018
"Incredible Customer Service "
- J. BessenhofferWe have owned four Subarus over the last 20 years. It is the only brand that I trust not only for the quality and dependability of the vehicles but also for the integrity and EXCELLENT customer service of the dealerships. When I walk through the doors of Austin Subaru, I know that I am going to be treated with respect from the sales floor to the service department. As a woman, buying a car can be an infuriating experience. At other dealerships I had salesmen question my ability to drive a manual transmission, drop women-driver jokes, try to TELL me what I wanted, talk over me to my husband, and give me the run around with numbers. Working with John Martinez on my latest purchase was hands-down the best experience in purchasing a new vehicle I have had. Each time I test drove a car, he tossed me the keys and said "go for a spin and let me know what you think!" He was extremely informative and he talked with me, not at me. He gave me space to make my decision and not once did I ever feel like I was being SOLD something but rather being assisted with my purchase. For that I will gladly hand over my money. Other dealerships could learn a lot from the folks at Austin Subaru.
Read MoreDealership Inventory (682 Vehicles)
2018 Subaru Outback
$27,550

2018 Subaru Legacy
N/A

2018 Subaru Outback
N/A
2019 Subaru WRX
$39,220

2019 Subaru Ascent
$43,895
2019 Subaru WRX
$34,561

2019 Subaru WRX
$31,717
2019 Subaru Ascent
$35,919
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