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John Renier
John Renier at Klaben Ford Lincoln of Warren
Refer Me

John Renier | Page 14

Service Advisor

Klaben Ford Lincoln of Warren

3853 Youngstown Rd.
Warren, OH 44484

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4.9
593 Reviews

330-369-4444 ext 133

Dealership Experience

24 yrs, 11 mos

4.9

593 Reviews

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593 Reviews of John Renier

January 04, 2022

Dealership Rating
Employee Rating

Thank you very much. Working great now. Staff is very knowledgeable and friendly. It didn't take very long to replace the part either. More

by tford5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Scott Burk, Albert Collins , Ben Williams

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Jan 15, 2022

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 20, 2021

Dealership Rating
Employee Rating

Great customer service at Klaben Ford Lincoln of Warren. Their service department is great at getting you in and out for service. More

by hlb2394
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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December 16, 2021

Dealership Rating
Employee Rating

Great service as always thank you for finding a great car for me! It’s perfect for me as always. More

by amlewis121
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Urbania, Scott Burk, Nick Papantonakis

Helpful
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Dec 17, 2021

Klaben Ford Lincoln of Warren responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 16, 2021

Dealership Rating
Employee Rating

It is always a pleasure working with the Klaben’s. They do everything they can to get you exactly what you’re looking for. More

by Kaiserkm98
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Papantonakis, Michael Klaben, Michael Klaben Jr , John Repula

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Dec 17, 2021

Klaben Ford Lincoln of Warren responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 15, 2021

Dealership Rating
Employee Rating

The service men are always so nice and helpful. Very customer oriented and friendly. Prompt service, too. More

by J4PAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Scott Burk, Albert Collins , Ben Williams

Helpful
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Dec 16, 2021

Klaben Ford Lincoln of Warren responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 13, 2021

Dealership Rating
Employee Rating

Klaben great in Customer Service. Thank you Service Department for your assistance on my issue. More

by Ray S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Dec 15, 2021

Klaben Ford Lincoln of Warren responded

Hello Ray, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Have a great day!

December 10, 2021

Dealership Rating
Employee Rating

Did not complete the scheduled workthat was agreed upon and that had been placed in the computer to be completed. Service person was rude and blamed a coworker and me. More

by Shirley Johnson Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Helpful
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Dec 10, 2021

Klaben Ford Lincoln of Warren responded

Thank you for providing feedback about your service visit. We are sincerely sorry for your negative experience. We need to hear when we fail so we can take the necessary steps to be better. I truly appreciated your phone call earlier to get more insight and to discuss the situation further. Per our conversation, we are grateful for the opportunity to complete the work on your vehicle that was overlooked previously. We genuinely want you to be satisfied with your vehicle and the service you receive at Klaben with the ultimate hope of regaining your trust and confidence. Feel free to reach out to me personally with any additional thoughts or comments. Bill Basista, Service Manager. (330)369-4444 Extension 170.

December 08, 2021

Dealership Rating
Employee Rating

I have been dealing with this dealer ship for years. They give me good service on my vehicle. I have brought over five cars from them. I tell everyone about them the nice way they treat their customers. More

by JCSR456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Scott Burk, Nick Papantonakis, Michael Klaben Jr, Bill Basista

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Dec 09, 2021

Klaben Ford Lincoln of Warren responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Dec 09, 2021

JCSR456 responded

Keep up the good work

November 27, 2021

Dealership Rating
Employee Rating

My wife and I have worked with Klabin Ford many years . John in the service dot. Is more like a friend.. It’s nice to have our Explorer repaired right every time it requires service. More

by RUBERTOLAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 30, 2021

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

November 23, 2021

Dealership Rating
Employee Rating

Mike offers the finest service of any dealer I’ve ever known. I am a lifelong loyal customer More

by JSIMON3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Urbania

Helpful
Report | Print
Nov 25, 2021

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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