John Renier | Page 42

Had the oil changed and my car washed. Fast and efficient service and friendly service people. I didn't have A very long wait time and I was able to relax, , watch tv and have a coffee. Fast and efficient service and friendly service people. I didn't have A very long wait time and I was able to relax, , watch tv and have a coffee. More

by CINDYRENNER46 Verified Customer Verified Customer

Helpful 0

Report | Print

Car towed into dealership My car was towed into the dealership one evening after they closed. I left a note on the seat. I was contacted the next morning. We came to an agreeme My car was towed into the dealership one evening after they closed. I left a note on the seat. I was contacted the next morning. We came to an agreement regarding what was wrong and the method to fix it along with the cost. It was fixed and ready for pickup the next evening. More

by karen Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent and courteous staff from sale to service. Always willing to go the extra mile. No questions asked. Simple answers to complex questions. Absolutely the best Car Dealership around. Hands down. A Always willing to go the extra mile. No questions asked. Simple answers to complex questions. Absolutely the best Car Dealership around. Hands down. Always have & always will sent new customers to Klaben Ford. More

by CARMEN5 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent. My tires were cupped and attention was given by the service department on a previous visit with no changes. The second visit the cupping was obviously My tires were cupped and attention was given by the service department on a previous visit with no changes. The second visit the cupping was obviously more pronounced and as a result management decided to give me four new tires at a very reasonable cost considering I put about 14,000 miles on the car since I purchased it. More

by HODGESC1 Verified Customer Verified Customer

Helpful 0

Report | Print

awsome first oil change I came in for an oil change....they (dealership) always had a great reputation. Was very satisfied with the service and truck wash. Will return !!! I came in for an oil change....they (dealership) always had a great reputation. Was very satisfied with the service and truck wash. Will return !!! More

by ohiodoc Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience! The people that I dealt with at the dealership couldn’t be nicer. Very knowledgeable in explaining all about the vehicle I purchased and very personab The people that I dealt with at the dealership couldn’t be nicer. Very knowledgeable in explaining all about the vehicle I purchased and very personable. I give John Reiner a lot of credit for getting me to purchase a vehicle at Klaben! Michael Klaben was a pleasure too deal with. More

by JFUSCO106 Verified Customer Verified Customer

Helpful 0

Report | Print

Top notch dealer. Great overall experience. We have been utilizing Klaben Ford for maintaining and purchasing our fleet of trucks for several years and will continue to Great overall experience. We have been utilizing Klaben Ford for maintaining and purchasing our fleet of trucks for several years and will continue to do so. And thanks so much again to our sales representative- Michael Urbania. More

Helpful 0

Report | Print

Caliper work I was able to get into the shop on my way to work in the early morning (7 AM) to have some brake work attended to.....was in and out quickly, issue ad I was able to get into the shop on my way to work in the early morning (7 AM) to have some brake work attended to.....was in and out quickly, issue addressed and on my way! This is most accommodating service shop that I have dealt with and always an enjoyable outcome! More

by JSCOTTR9091 Verified Customer Verified Customer

Helpful 0

Report | Print

Recall of Steering Bolt I talked to Katie and she said they had the part in stock. I aksed her to hold one for me and scheudle an appointment for repair. Part was there as I talked to Katie and she said they had the part in stock. I aksed her to hold one for me and scheudle an appointment for repair. Part was there as Katie promised, John got me in and out fast. More

by JBACAK Verified Customer Verified Customer

Helpful 0

Report | Print

Always A Returning Customer Jim Valesky makes the process of purchasing a car simple, and always goes above and beyond, at fulfilling my needs. Klaben always offers great pricin Jim Valesky makes the process of purchasing a car simple, and always goes above and beyond, at fulfilling my needs. Klaben always offers great pricing, great customer service, and a great service department. More

Helpful 0

Report | Print