John Rossi | Page 2

I purchase my truck from them and they have gone above and beyond in helping me. Cathy and Tom are the best. and beyond in helping me. Cathy and Tom are the best. More

by fvabatino Verified Customer Verified Customer

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Hands down the best salesman I’ve dealt with in a dealership. John went above and beyond to get me in the vehicle that was right for me! Fantastic customer service! dealership. John went above and beyond to get me in the vehicle that was right for me! Fantastic customer service! More

by BethN Verified Customer Verified Customer

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He was great in helping me get the car I wanted. He was professional and very patient with me. He was professional and very patient with me. More

by paulmarjory Verified Customer Verified Customer

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Purchased my second brand new vehicle (22 Highlander XLE and 2023 Toyota Rav4 XLE ) in less than a year from Rivera Toyota and worked with John Rossi on both sales. John made the purchases of both vehicl and 2023 Toyota Rav4 XLE ) in less than a year from Rivera Toyota and worked with John Rossi on both sales. John made the purchases of both vehicles totally stress free and a pleasure from beginning to end. I also have to mention the top notch management at Rivera Toyota. Kenny Hicks, Liam Tully and Tinu Thomas are true professionals which is why the level of customer service, staff knowledge and the overall positive buying experience is unmatched by any other Toyota Dealership. I drive 45 minutes out of my way passing Toyota City in Mamaroneck (sleazy) and New Rochelle (sleazy) to deal with Kenny Hicks and his staff simply because they are the best. Thank you Rivera Toyota! LD More

by LDeRe Verified Customer Verified Customer

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Awesome dealer and good service. Excellent and clean department. Friendly customer service and nice location Excellent and clean department. Friendly customer service and nice location More

by DRAGON2012LEE Verified Customer Verified Customer

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Everyone, especially John Rossi, could not have been nicer and wonderful to deal with. 100% satisfied. Thank you! nicer and wonderful to deal with. 100% satisfied. Thank you! More

by slmfmsc Verified Customer Verified Customer

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John Rossi is very helpful and gave us the detailed explanation of Highlander features and safety precautions. I’ll recommend Toyota my Kisco to my friends that need brand new or second hand cars. explanation of Highlander features and safety precautions. I’ll recommend Toyota my Kisco to my friends that need brand new or second hand cars. More

by sa_del_rosario Verified Customer Verified Customer

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I have been to two other dealerships in different boroughs of nyc and neither were within my expectations. I almost gave up purchasing a toyota ( my preferred brand ) and was considering another SUV boroughs of nyc and neither were within my expectations. I almost gave up purchasing a toyota ( my preferred brand ) and was considering another SUV brand until a work colleague referred me to a George of RiveraToyota. I messaged George who didn’t hesitate to phone me promptly and said he’s retired, but recommended me “a very good guy named John Rossi” ( George’s own words ) Communicating with John through email and on the phone - first week transaction- was easy and straightforward, i didn’t feel being pushed or pressured ; when I requested quotes and a few other questions, he answered them politely. Even though Ive asked some of those questions already, John was consistent, without the ‘sugar coating or scare tactics ‘. John provided advice as to which documents that I submit to them and which he will work on, in a very clearly and concise way ; not once did I feel pressured or felt belittled. No matter how flimsy my question may seem, he helped me understand my concerns better. This was even on a weekend that he was working . There were times that I felt unsure of a few more issues being my first time to purchase a vehicle. I also wanted to especially mention that John has a good personality; he finds humor in a lot of things . I remember on the 2nd week, I text messaged him if he’s available to take my call for something that I need to verify , he rang me up right away and he said he’s at the barber and although it was his day-off but did not dismiss my concerns and got back to me next day . John was very patient in a professional way . He kept me on the loop. I got to see and drove the SUV on the 3rd week ( actually 19 days ! ) . Compare the two other dealers i went to back in august - Sept , who claimed that it’ll take 6weeks -3months wait , and was trying sell me another model that they have on hand ) . When I went to Mt Kisco, the SUV was already waiting for me , all buffed up and another staff ( very knowledgeable and fun, guy’s from Harlem , sorry I forgot his name ) oriented me on how some interior /exterior features work / operate , smart tips and a few basic stuff. Overall if i have to rate RiveraToyota Dealer at Mt Kisco, I’d give it the highest score. Highly recommend. I’m very impressed at how my purchase turned out to be , and yes I would do business with them again. More

by IAMJANN33T Verified Customer Verified Customer

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Courteous and helpful. I was pleasantly surprised with my purchase and service experience. I plan on continuing to do business with them. I was pleasantly surprised with my purchase and service experience. I plan on continuing to do business with them. More

by c.clark.blackburn Verified Customer Verified Customer

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Your service dept is the best! Wouldn't trust my car anywhere else. Thanks much! Wouldn't trust my car anywhere else. Thanks much! More

by JUDE1997 Verified Customer Verified Customer

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