"This dealership rocks! Thank you John, John and John!"
We drove from Whippany,NJ to purchase a Chrysler 200. It took 2 hours and 30 minutes to get to West Chester, PA and it turned out to be worth every minute. The manager John, and main salesman, also John, were great to work with! They honored the advertised price, there were no extra fees, they did not try to add on any special warranties, it was wonderful. Their documentary fees were lower than NJ fees and because I was not taking a loan, I was able to save on the added registration and title fees by agreeing to the option of getting them myself in NJ. It was a most pleasurable experience. I love the car. The only thing that happened on the way home from the dealership was that we missed our exit off one of the highways. I was so excited about driving the car that we added an extra 80 minutes to our trip back! Highly recommend the John L Smith dealership, they are honest, friendly, and in a lovely location!
I’ve been trusting John L. Smith dealership for almost 3 years. They helped me to get my first car. When my car was totaled, they were there to help me with purchasing a new car! It was one of the most simplest processes ever. When you have a dealership you can trust and that can trust you back, it makes for an amazing relationship.
I was in and out I would recommend this dealership to all my family and friends !! Very friendly & polite !! And the process didn’t take long at all
"Just another great experience at John L Smith "
I’ve been doing business with John Barone at John L Smith Motors for over 12years at every purchase I’v done with them has been quick and painless and all the thx to John Barone and his wonderful kind staff. This purchase by far though was my most favorite love Mercedes Benz! Again thx John B .
My big sister brought there for a luck on searching a car. The guys are very nice there and very welcoming for us. We did do a research on the web for car. And here we are... I did the test drive and the car is clean and everything in great shape. They did everything to get us the deal and very helpful in entire process ... even getting insurance !!! Definitely recommend to everyone if you looking for a car!!! Very thoughtful people and super nice!
As a returning customer of roughly 25 years ago, I was in need of a family car being a single mom with four children under the age of seven and after multiple declines from other dealerships I visited John L Smith. I arrived around ten am and by lunch time the deal was completed !!! I was treated with respect, they listened to what my needs were and customer service was superb!!! I now have a great, safe reliable van with warranty, lifetime inspections, free oil changed and I am thrilled!! Thanks guys!!!!!
I felt that John (all three) understood what I needed in a car and were extremely helpful. I trusted the process from beginning to end.
"Nice people, decent cars, one stop kinda shop!"
Good people.. like family vibe.. have everything at this shop,cars ,service, insurance ,rentals.. decent cars..I was pretty picky when it came to getting my car and got almost everything I wanted..wish they would have worked with me more on the price..overall good experience
"Easy and Honest "
- Benjamin M.
Easiest shopping experience ever. Everyone that I spoke with here was polite, patient, and informative. I got everything I was looking for, plus a delightful care package for the coming years. This will likely be the most satisfied and confident I will ever be purchasing a vehicle.
"Very kind and fast experience. "
Needed a car to get back to work with. And they worked with me and my schedule. This dealer was a hour away from me, customer service was great. I would buy again from here.