Lugoff Ford

The staff was extremely knowledgeable and informative. The only issue I had was, obviously, the prices nowadays The only issue I had was, obviously, the prices nowadays More

The service at the dealership was amazing. Austin Brown is management material. He was an amazing young man. When we asked him questions he didn’t hesitate. Austin’s professionalism and cu Austin Brown is management material. He was an amazing young man. When we asked him questions he didn’t hesitate. Austin’s professionalism and customer service went far and beyond. More

Really enjoyed our experience. Whole service department were very knowledgeable and friendly. Won’t go anywhere else for service. Whole service department were very knowledgeable and friendly. Won’t go anywhere else for service. More

Sales person was great and the managers did all they could do and got me a great vehicle at a fair price. More than happy with my business there could do and got me a great vehicle at a fair price. More than happy with my business there More

I wouldn’t buy from them again. Especially Joe in sales. Nice but NO follow through.. Not happy! Especially Joe in sales. Nice but NO follow through.. Not happy! More

I highly recommend Lugoff Ford. Even though I didn’t bough the vehicle, I was treated very respectfully and honestly by their sales rep Justin Williamson. If you want to receive g Even though I didn’t bough the vehicle, I was treated very respectfully and honestly by their sales rep Justin Williamson. If you want to receive good service, go to Lugoff Ford. More

They were ok. Like the video sent and the follow-up emails. Asking if it was ok to text me was respectful. Like the video sent and the follow-up emails. Asking if it was ok to text me was respectful. More

Bought a used F-150 4x4 in October 2023 within one month the torque converter needed to be replaced. The service department had the truck for almost two weeks before they diagnosed the problem with us calli the torque converter needed to be replaced. The service department had the truck for almost two weeks before they diagnosed the problem with us calling them every other day asking them about the truck. They quoted us $4k to fix just the torque converter which is over $2k more expensive than three other reliable mechanic shops in the area. Even though we just purchased the vehicle they showed absolutely no concern at the cost of this repair. The truck was also due for an oil change which is part of the service plan purchased with them yet they didn’t even bother to do that in the almost two weeks they had it. I had to purchase engine coolant and top it off because they must’ve missed that when changing the fluids after purchase. Also didn’t bother detailing the truck when it was dropped off for service and fluid changes. Under the back seat was kid toys and food from the previous owner. Absolutely a terrible experience at this point and I would not recommend this Dealership to anyone at this point. I definitely will not ever use them in future purchases of vehicles. More

Friendly and courteous service, professional and respectful. May you feel like a wanted customer. They explain everything in detail in a way you can understand. Love their service. respectful. May you feel like a wanted customer. They explain everything in detail in a way you can understand. Love their service. More

Service department is not dependable, or reliable and very unprofessional. Every person you speak to has a different lie to tell you. very unprofessional. Every person you speak to has a different lie to tell you. More