John Verhine

Set expectations and never delivers on them. Doesn't know what's going on with repairs or statuses. Says he will call you back or update you and never follows back up. Rude and unprofessional. Doesn't know what's going on with repairs or statuses. Says he will call you back or update you and never follows back up. Rude and unprofessional. Made my wife uncomfortable at drop off, treated her like she was unwelcome. More

Helpful 0

Report | Print

Scheduled appointment and received a confirmation email and text for today 9.24.22 at 7am, no one is here. It’s now 7:39am, I drove from Saginaw, TX to the Dallas Love-field location to have my car service and text for today 9.24.22 at 7am, no one is here. It’s now 7:39am, I drove from Saginaw, TX to the Dallas Love-field location to have my car serviced. This unexceptionable! More

Helpful 1

Report | Print

Was told I would get a call in two days about what’s going on with my car. I called multiple times with no answer. I went into the shop and they said it would cost me $1300 to fix. I took it someplace e going on with my car. I called multiple times with no answer. I went into the shop and they said it would cost me $1300 to fix. I took it someplace else and it was $600. More

Helpful 0

Report | Print

So we had to do a oil consumption test and to come back at 1500 miles and to be told by someone else that was on the same team as Ryan that they wouldn’t hold up their deal which if the oil in the jeep ren at 1500 miles and to be told by someone else that was on the same team as Ryan that they wouldn’t hold up their deal which if the oil in the jeep renegade we have wasn’t leaking we would get a new engine. Same problem, same issues we told the team…I would like a manager to reach out to me. My account is with y’all with a jeep renegade 2015 by the way Ryan was very good but to be lie to is another issue. More

Helpful 0

Report | Print