- KTM Steve
I don't typically write reviews but I feel compelled to recommend this dealership to consumers. It started with the professional approach with my initial phone inquiry with John Paul and carried through until he had me follow him to the expressway as I left the dealership in my new ride. John Paul was up to his elbows in alligators managing many tasks as he coordinated my transaction yet he exceeded my expectations in supporting me through the process. The team at the used car shop went out of their way to help me load my motorcycle in the bed of the truck - dirty, heavy motorcycle and no easy task. What a great team! The finance guy, Alex, was a salt-of-the-earth guy for whom I quickly gained trust and respect. In all honesty, I rode 4.5 hours to see this truck with a fair amount of skepticism... and drove away with my bike in the back feeling completely satisfied with the experience. Word to the management of Nissan of Queens - these guys are doing a great job. Many thanks!
Other Employees Tagged:
Alex the finance guy, the sales team at the used lot including the guy cleaning my truck!
"Hello I want to thank nissan of queens for their amazing..."
Hello I want to thank nissan of queens for their amazing service once again. special thanks to To Jon Paul and Larry for their help
"excellent customer service"
Jon Paul is very direct strong, yet mellow and his customer service.is detailed informative and just with a touch of funny.i strongly recommend service from him.
"Jon Paul is the greatest salesmen here!!!!!!!!!!!!!!!!!!!!!!"
if you decide to come to Nissan DEALERSHIP ask for "JP" !!!!!!!!!!!!!!!!!!!!!!!!!!! YOU WILL LEAVE HAPPY HE IS GREAT PERSON AN WILL MAKE SURE YOU GET THE CAR THAT FITS YOU!!!!!!!!!!!!!!!!!
Jon Paul really helped us understand what we were buying, and has an amazing personality. His charisma was the true selling point of our experience, and we’re coming home with a new car! Anyone that meets him will have the same welcoming experience, regardless of whether or not this is your first time looking for a car - I’m sure. :)
Great service and a relaxed atmosphere. no issues working out financing, Jon Paul was a gentleman and very easy to work with. Highly recommend. A++
"Smooth, professional, comfortable to talk to when handling."
The rating given above matches my experience.
I did not feel taken advantage of. I would recommend this location to anyone looking to purchase a vehicle.
Other Employees Tagged:
"Best car buying experience for a first timer!"
Jon Paul was an awesome salesman. He answered every question I had about the car and I even left the lot with an even better car. Jon was patient, kind, personable and knowledgeable. This was my first car buying experience and I wouldn't have done it any different. Thanks for everything Jon!
"Sales man was a racist"
- Black & irish offspring
The persons I spoke with were disrespectful to me except for the Nikita Carlos who was so nice to me. The sales guy that spoke to me was very racist towards me, you can tell by the mood, facial expressions and overall demeanor. he was rude, unprofessional, derogatory, dismissive and abrupt to me while being nice to customers from other race and backgrounds. He was using disrespectful terms like how old are you? Oh and he even carded me too! Sortof. When I gave him my license, so we can test the car, I can see him looking at my date of birth in my presence. How crazy is that? He was being so negative about the car I liked because he probably wanted me to get another car. He told me I was too tall for the car I liked. How Unprofessional. His manager was making fun of me in the presence of other customers just because I told him I couldn’t buy the car that day because I had a doctors appointment. His exact words were “WHAT KIND OF A DOCTORS OFFICE OPENS ON A SATURDAY AT THIS TIME??” And they were all laughing about it.. I wish I knew the manager’s name... It’s funny how people attitudes change towards you when they realize they aren’t closing the deal that day. I really liked the car, and it was supposed to be my first car and I have all the resources to buy it but the level of prejudice AND Unprofessionality there was a huge turn off for me. I’d rather give a Non- racist and non- prejudicial company my money!
The most annoying part of my experience was that their dealership has two locations, one for Pre owned and one for new cars so I went to the new car location which is close to the train station cos I obviously followed the directions from their website and I was offered to be dropped of at the used cars location. When I told them I had to go to my doctor appointment and asked to be dropped off back at the other location so I can find my way home; all of a sudden there was no available employee to drop me off. Which goes a long way to tell you the kind of people they are. I had to wait an hour plus in that cold for the bus cos it was Saturday and the bus schedule was messed up . I missed the doctors appointment obviously cos they closed at 7:15 and the bus came 6:15 and by the way, I left the dealership at 4:58pm. And now because of this review they keep calling my phone like 24/7. Let it be known that I bought a car from another dealership that same week(Hillside Honda;whose customer service was exceptional by the way)
So Would I recommend this place? NOPE! You’ll thank me later for sure!!! Leaving this review, because same things could be happening to other car seekers who went there too!
Other Employees Tagged:
"My visit "
Courteous very informative and patient. John Paul took his time to show me the vehicle and explained all the options. He set up the blue tooth for me.