Astorg Auto of Charleston

I was looking for my dream car Mercedes GLA the salesman Jason went above and beyond to make the dream a reality .also always available when we have questions about our vehicle . I would definitely recommen Jason went above and beyond to make the dream a reality .also always available when we have questions about our vehicle . I would definitely recommend if anyone is looking to buy a car go to Jason . More

Fantastic Customer Service. Not only did Gerry pick us up at the airport, but we had a flat 50 miles away on the drive back to Houston. The local tire shops in the small town Not only did Gerry pick us up at the airport, but we had a flat 50 miles away on the drive back to Houston. The local tire shops in the small town didn't have a run flat tire in st ock and said it would be two days before they could get one. I called Gerry and even though the service department was closed they went back there and found a tire and had it delivered 50 miles away late on a Saturday afternoon so we wouldn't be stuck!!! I cannot thank them enough or recommend them more highly!!! Great People!!! Great Service!!! More

I purchased a vehicle sight unseen from this dealership. I can’t express enough how easy and upfront of an experience it was. Everyone was great to work with, there were no surprises and I am incredibly hap I can’t express enough how easy and upfront of an experience it was. Everyone was great to work with, there were no surprises and I am incredibly happy with my car. More

Can’t recommend this dealership more. I bought my 21 accord from them with the help of a salesman named Drew. I live 3 hrs away in KY. Since I didn’t want to drive there to look it over i I bought my 21 accord from them with the help of a salesman named Drew. I live 3 hrs away in KY. Since I didn’t want to drive there to look it over in person Drew was super helpful to answer any questions or concerns I had. At one point he even did a FaceTime call with me as he did a walkthrough of the car. Very helpful. They don’t really budge on the price, but to be fair their price to begin with was lower than other accords I had looked at that were similarly equipped and condition. They did work with me on my trade in to get me where I wanted payment wise. When I did pull the trigger to buy it, I was told I could come pick it up or they (Drew) would drive it to me and return to WV with my trade. This was complimentary (within so many miles). I couldn’t believe this level of service. Drew was just as cool and friendly in person as he had been on the phone. He let me drive the car as much as I wanted and look it over real good before signing anything. Once I was pleased, we signed the paperwork on the trunk of my trade in, shook hands, and off Drew went back to WV in my old car. Very smooth transaction. 16 days later I got a call from my local county clerk, got it inspected at my local sheriff dept, back to the clerk and a few minutes later the out of state transfer was done and I had my new plates. Painless and effortless process from start to finish. Thank you Astorg Auto and especially Drew for the ease of all this. More

Brian Lister was very responsive and informative when we reached out to Astorg. Brian worked with us to find the vehicle we thought we might like and we traveled to the dealership, arriving at closing time. reached out to Astorg. Brian worked with us to find the vehicle we thought we might like and we traveled to the dealership, arriving at closing time. Brian had the vehicle ready for us. Brian introduced his top salesman, Luke Sanson, to us to take over because he had a scheduled engagement to attend. Luke did an EXCELLENT job taking care of our purchase of our Range Rover. Luke was very courteous and helpful above and beyond by helping us become acquainted with all the features in this vehicle; he even stayed waaay past his quitting time to make sure we had everything we needed & knew how all the electronics worked. David and I are very happy with the vehicle, the Astor dealership & Luke's helpfulness.Thank you, Luke!! More

The kindness Jessica Johnson and her team showed me, a desparate traveler, was so appreciated. Jessica and her team went above and beyond to help me for nothing in return. As an out of towner, I've neve desparate traveler, was so appreciated. Jessica and her team went above and beyond to help me for nothing in return. As an out of towner, I've never had service work done at Astorg, but I can tell you they treat people well. More

The kindness Jessica Johnson and her team showed me, a desparate traveler, was so appreciated. Jessica and her team went above and beyond to help me for nothing in return. As an out of towner, I've neve desparate traveler, was so appreciated. Jessica and her team went above and beyond to help me for nothing in return. As an out of towner, I've never had service work done at Astorg, but I can tell you they treat people well. More

Absolutely the worst experience ever after being a 32 year committed customer to this brand. First we were lied too and issue never resolved. They slivered out of their obligation of customer service ver year committed customer to this brand. First we were lied too and issue never resolved. They slivered out of their obligation of customer service versus making money! Volvo XC90 T8 AWD Recharge is the worst performing of this model ever driven. Many, many defects not being addressed by Dealer and or Volvo Support. Car rolls forward and backward after being put in park, radius on Heat/AC is 15 percent (no range), Google not functioning, seats hard to navigate in back, car mats are horrible, do not fit nor stay in place; charging is a joke on this vehicle. The road sign information if incorrect and the gas mileage fluctuates continually. This will end our journey with Volvos forever!!! Please read reviews before looking at this Dealership and patronizing. More

We were lied to and the XC90 T8 AWD Recharge is the WORST Volvo we have had in 32 years of commitment to the brand. Volvo we have had in 32 years of commitment to the brand. More

$245 charge for an oil change. You took advantage of my wife and mother in law. The Attorney General and the Consumer Protection and Anti Trust have been notified. Never Again Asto You took advantage of my wife and mother in law. The Attorney General and the Consumer Protection and Anti Trust have been notified. Never Again Astorg More