Jonathan Terrero | Page 2

Emily and Jonathan from Service were outstanding and helped me out and got me in and out like I was planning. helped me out and got me in and out like I was planning. More

by Walter K Verified Customer Verified Customer

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Excellent experience as always. Communication via texting is very helpful. I will continue to have my CX-5 serviced at 495 Mazda. Communication via texting is very helpful. I will continue to have my CX-5 serviced at 495 Mazda. More

by RJ77F Verified Customer Verified Customer

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Excelent service. Alex and all attendees is very good. The best dealer. I like this place. Alex and all attendees is very good. The best dealer. I like this place. More

by ERICK Verified Customer Verified Customer

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I would give 5 stars but the communication was not great, and I feel that is very important. My car was in for a pretty big job and was given a loaner which was very helpful. I had to call and get updates o and I feel that is very important. My car was in for a pretty big job and was given a loaner which was very helpful. I had to call and get updates on how things were going and what to expect, nobody called me. The last time I called they stated it should be done the following day. I asked, "will I get a call regardless so I know if I should be coming down (it was a Friday)" and he stated absolutely. I waited all day and nothing. I called at 4:30pm looking for an update and was told it wasn't ready yet. More

by SMARTINEZ15 Verified Customer Verified Customer

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Listen well to the complaints an able to diagnose well. Provided solution immediately. That really helped me Provided solution immediately. That really helped me More

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My car showed a message to bring the car for service. I brought it to the dealer and the thermostat was replaced in just one day. Thanks! I brought it to the dealer and the thermostat was replaced in just one day. Thanks! More

by Leo Verified Customer Verified Customer

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great place paul , jonathan and the staff are super friendly and awesome they did a really great job with my car they even send a video about my car the waiting room is awesome they have drinks I will friendly and awesome they did a really great job with my car they even send a video about my car the waiting room is awesome they have drinks I will come by again great job More

Helpful 3

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Great place paul and his staff are super friendly and awesome they did a really good on my car love the place inside they even send you a video of your and they drinks to awesome place I will come by in awesome they did a really good on my car love the place inside they even send you a video of your and they drinks to awesome place I will come by in the future good job guys more than 5 stars More

Helpful 2

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Very clean and neat dealership with a good selection of Mazda SUVs. Very nice lobby with free coffee and soda. Quick turn-around on my service call. Helpful staff. Will come back. Mazda SUVs. Very nice lobby with free coffee and soda. Quick turn-around on my service call. Helpful staff. Will come back. More

by Shad Verified Customer Verified Customer

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The atmosphere is very pleasant. To me that means the management is cool. The staff, especially Jonathan, the Service Manager, is friendly, efficient, and thorough. The salemen are h To me that means the management is cool. The staff, especially Jonathan, the Service Manager, is friendly, efficient, and thorough. The salemen are helpful and caring. The Sales Manager is a great guy. I highly recommend this dealershipin Lowell. They have tons of beautiful cars, and my friend and I just got one xxxx of a deal. Thank you 495 Mazda! More

by mlahaj675 Verified Customer Verified Customer

Helpful 2

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