"They redeemed themselves "
Tyson and Kelly were able to make a positive experience out of a negative one! Way to go! They really came through! Thanks for everything!
"Better experience than previous "
My experience was better than the previous visit. The previous visit was horrible so it makes me believe there is new management. The staff was very friendly. There were some misleading information or withheld information. After my first day when I agreed to return the following day and turn in my leased vehicle. I only agreed if I maintained a payment close to my current one and no money down. I was told that would be no problem. After working out the details my payment would have been 180$ more plus a down payment. Why do car dealers do this? My payment ended up 100$ more but no down payment. I just received the financing info in the mail and was never told this was a 3 1/2 yr lease. Just be honest up front. The very best dealer I have dealt with was honest from the start, no games and I loved it. I do think you have improved greatly from the past. Jordan did a great job!